Another one bites the dust

dracolusus said:
I'll lay criminal charges against them if they do that.

A technican is coming out to me. But what is he going to do about the crap internationaly rented lines iBurst use???

I'm 12 months in on this hell and the R700 a month I pay, was SOLELY to play Dungeons & Dragons online. It was the most frustrating time of my life, gettign disco'd in the middle of raids, 11 other people wiping because you are the only freaking healer etc...

How can I get the modem bought out and to get the contract cancelled? Cause these useless twits at their call centre have no freaking clue. All I get told is that I have to pay like R8000+ to cancel. Since I signed the contract, I'm bound to it.

I'm pretty sure I pay a **** load of money, for "Broadband". And I'm pretty ****ing sure I signed up for broadband. So if I'm not getting broadband, why the **** should I carry on paying them.

Its all good and fine to say I can get 1mb connection downloading data in S.Africa, but leave our shores and you get dial up DL speeds from servers that are capable of downloading at speeds in excess of 650kb/s I mean, wtf?
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Report them to ICASA, I have several times and my connection has been improved... You might want to try the ASA as well with the 17 x faster thing on their website.
 
I cancelled end of may and noticed they had debited me this month. I asked them to kindly return my money along with a statement showing i owed them no monies and I got the statement the same day and my money back the next day.
 
milomak said:
I cancelled end of may and noticed they had debited me this month. I asked them to kindly return my money along with a statement showing i owed them no monies and I got the statement the same day and my money back the next day.
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If you never said anything they would have gladly kept it...............damn crooks!!!:mad:
 
The_Librarian said:
Also handy would be detailed bank statements so if they phone in to complain you can fax/email the whole lot off to them and they can't do a thing :D
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You are correct EXCEPT if their accounts department worked the way it should we should not have to prove anything, as it is the whole idea of the debit order was to ensure that they got their money in the first place.

I'm beginning to wonder if anyone who has ever left iburst did so without some sort of hassle or other.:rolleyes:

........... I'll say it again...........that company is run by idiots!!!!!:sick:
 
dracolusus said:
I'm 12 months in on this hell and the R700 a month I pay, was SOLELY to play Dungeons & Dragons online. It was the most frustrating time of my life, gettign disco'd in the middle of raids, 11 other people wiping because you are the only freaking healer etc...
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That's odd. I haven't had any disconnection problems with World of Warcraft. Where are the D&D servers based?

EDIT: That's not to say I've never had connection problems, but they've been far & few between.
 
MrH said:
If you never said anything they would have gladly kept it...............damn crooks!!!:mad:
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true. and i was sat down on sunday when i thought let me actually make sure those **** haven't taken my cash.
 
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