Any advice on this Win7 Error?

carstensdj

carstensdj

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Hi All,

Please can someone let me know if the below error means anything to you. On one of my work PC's, we get intermittent BSOD's, and usually when the PC load is more heavy (From what i've seen anyway)... I am using Windows 7 Professional x86

ERROR:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033

Additional information about the problem:
BCCode: 1a
BCP1: 00041287
BCP2: 7249535A
BCP3: 00000000
BCP4: 00000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\021813-13468-01.dmp
C:\Users\Q500\AppData\Local\Temp\WER-21984-0.sysdata.xml

Read our privacy statement online:
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If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
 
Can you print the contents of those files here for us???

Files that help describe the problem:
C:\Windows\Minidump\021813-13468-01.dmp
C:\Users\Q500\AppData\Local\Temp\WER-21984-0.sysdata.xml

Why is that machine not running Service Pack 1?
 
Garyvdh said:
Can you print the contents of those files here for us???

Files that help describe the problem:
C:\Windows\Minidump\021813-13468-01.dmp
C:\Users\Q500\AppData\Local\Temp\WER-21984-0.sysdata.xml

Why is that machine not running Service Pack 1?
Click to expand...

Hi Gary, will get those files and post here when i am in the office again. Not using SP1 as we were having problems with a very important software that we use while using SP1 and restored the OS back to this version...

Mr.Jax said:
A quick google search produced the following info:

BCCCode 1a is Memory Management fault.

Some info here:
http://mikemstech.blogspot.com/2011/12/troubleshooting-0x1a-memorymanagement.html

get some memtest software
Click to expand...

Thanks Mr.Jax, i'm on my phone now, so havent looked at the link yet, but will do when i'm in the office. Is there any free memtest software that you can recommend?
 
http://www.memtest.org/

I think that this one is your best bet to test memory.
They have a boot-able ISO image containing linux + memtest which would probably be the best way to test

Another option would be to have a look in the machine's BIOS; I think some of the newer motherboards's bios's have memtest capabilities built in.
 
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