Any one got disconnected from 8ta BIS today ?

[mazelove]

I activated Bis last week and this morning i received an sms stating that my bis has expired. When i activated bis i received an sms stating that i will get an extra month bis free. I just spoke to a lady from 8ta call center and she told me that there is a technical problem and there is a number of people havng same issue so i shouldnt worry as everything is being sorted out. So any one out there having this problem ?

 

[Shads]

I did - thought it was because my BIS expired, but really having doubts now. My niece also got BIS two weeks ago and it "expired" today!

 

[CeeBee]

yeah Blackberry outage on 8ta today
activated one daughter with BIS on thursday (with understanding that it should "last until the next month" i.e. 30days.
another daughter already on BIS, so today both get message that BIS disconnected due to insufficient funds.
WTF!? the one I activated 2 days ago should still be fine.
So, i load up both with another R30 airtime, and activate BIS.
sure enough the airtime is deducted, but still no BB service.
maybe take a few minutes (usually works immediately)... 2hours later i call up 8ta customer service... oh no sorry... "Blackberry technical problems, the service doesnt work, you must just wait"....

fkn awesome! tiny bit of information that would have been very nice to receive at the same time as message "service disconnected due to insufficient funds", even though it was only activated 2 days ago.
naturally the double activation and double payment is of course my loss

Telkom just being Telkom.... call it another name its still Telkom

 

[Shads]

I hate it that I had to pay extra for their faulty system! I need BIS, so I paid the extra R30. But its so unfair that we now paid extra.