Anybody still have a PCFLive account?

[DrJohnZoidberg]

I have a pcflive.co.za 3gb adsl account, had it for a while as a back up.

I think however they have decided to replace their support staff with chimpanzees. Twice now when I have needed to use the account I have had authentication issues, the first time I eventually got it sorted out, the second time I sent my cancellation request.

Now they have sent me a reply telling me to fill in the cancellation form attached to the mail, which isn't attached to the email - twice. Their e-mail support is virtually non-existent, I'm now going to see if it helps if I email them every hour.

Just a warning, don't use this service.

/rant

EDIT: Oh, yes and to top it all off, the account still doesn't authenticate.

 

[BossertGF]

Strange mine works fine, and to top it all of it works 10 times better then my webafrica account.

 

[DrJohnZoidberg]

Strange mine works fine, and to top it all of it works 10 times better then my webafrica account.

I'm glad your still works, just hope you don't have to use their support anytime soon.

 

[Diplos]

I've been a happy customer of PCF for close to a year...until recently. I use a 50GB capped 'consumer shaped' account and my b/w used to be fairly decent.

The last while it's much slower. I get more than double the speed on a prepaid Afrihost account. Now that Afrihost's 50GB account is cheaper than PCF, I reckon I'll be moving to them.

I'll be taking my R5k+ a year elsewhere, PCF/Branded Internet/Cybersmart have allowed their offering to deteriorate.