Substandard bank. Every time I deal with them in any form it is a ****-up.
Latest app - crashes on launch.
Latest cards- not linked to each other, even when in the branch to collect I specified I wanted them so entangled it would take Hercules to unravel the Gordion Knot. of course this means I can only access internet banking through my credit card.. WTF.
Every time I get asked for me details to verify who I am - wrong address, wrong phone, wrong work phone or wrong cellnumber.
Really they are useless.