Anyone experiencing degraded speed?

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Jongi

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Have capped speeds at the moment ie 64kbps.

Only 0.17MB used on my account.
 
Ok. Nothing logging out and in again couldn't cure.
 
Cape Town severely degraded!

:mad: My MAX speed is 128kbps, iBurst recons the issue with their upstream provider has been resolved? All I can see is that Cape Town now also has a proxy server like JHB :mad: :mad:
 
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Jongi said:
Ok. Nothing logging out and in again couldn't cure.
Click to expand...

Looks like you had a "dying" IP which is something I used to have quite often and I still get "slow" and "dying" IPs from time to time.

We have never been offered a reason as to why an IP dies.
 
who.is.michael said:
My MAX speed is 128kbps, iBurst recons the issue with their upstream provider has been resolved?
Click to expand...

Mine still seems fine with downloading throughout the day and night, but as stated in another thread my browsing during the day often times out:confused: even though right now it seems fairly fast.
 
Ok, let me try another IP... Havent had to do this in a while...:sick:


No luck 151.00kbps at present, and IP surprise 196.46.64.101 :mad:

Even worse 130.60kbps at present on IP 41.208.232.174 :mad: :sick: :mad:

and now I won the iBurst IP jackpot on 41.208.234.155 with a full speed of 74.10kbps :D :cry:
 
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Thats bad and I wish someone would tell us why certain IPs' have bad speeds and others better or worse.......<------this just does make sense to me.:confused:

Just a thought......maybe the bw monitor has something to do with the IP problem.:confused:
 
Basjohn said:
You sure it's an IP issue? Sounds more like a degraded tower to me.
Click to expand...

Yeah I'm sure since we've been down this road before on the forum, many tests were done by quite a few members here and some IP's are fast, others slow, some are busy dying a slow death as well as dead IPs.

Up until now no one has come up with a possible answer as to why this happens, and since the bw monitor is wacky I have a feeling it could be the possible cause.
 
It's been 8 days...

Well for the past week I've had a really terrible connection, so has everyone else connecting to the Gardens and Sea Point towers. iBurst informs the issue has been resolve but it is still as slow as hell.

Anyone else experiencing similar issues? Please inform...
 
Plumstead has been and is fine today so far, it looks like the problem is with the Gardens and Sea Point towers.
 
Please log a ticket with the call centre when you have a moment!

Hey MrH

Well then it is not tower related, it seems rather that the whole Cape Town Network is affected!

I have similar browsing speeds, since last Friday however no other services are affected, e.g. download, VoIP, etc

Apparently iBurst switched upstream SP's and this is the cause. As per iBurst management there is enough bandwidth available, which might be so but browsing is definitely throttled or there is a major hardware failure somewhere on the network.

I tried using visual trace but couldn’t find any faults, the network packet loss is actually much lower than it use to be.

Hope they get their act together soon, oops - have heard my self saying that about a year ago - pity they not delivering the service they aught too, as the mobility is a big draw card for me.

Well its back to the call centre again on Monday. Can I please ask you to log a ticket with the call center (as well and anybody else whose connection in Cape Town is affected)?
I know it is frustrating to have to hold on and then speak with someone that want you to change your MTU setting or disconnect your router or do some silly procedure of this kind, however the more complaints they receive the sooner they will respond and attend to the issue.

I seriously need good browsing throughput ASAP.

Many thanks

Michael
 
who.is.michael said:
Hey MrH

Well then it is not tower related, it seems rather that the whole Cape Town Network is affected!

I have similar browsing speeds, since last Friday however no other services are affected, e.g. download, VoIP, etc

Apparently iBurst switched upstream SP's and this is the cause. As per iBurst management there is enough bandwidth available, which might be so but browsing is definitely throttled or there is a major hardware failure somewhere on the network.

I tried using visual trace but couldn’t find any faults, the network packet loss is actually much lower than it use to be.

Well its back to the call centre again on Monday. Can I please ask you to log a ticket with the call center (as well and anybody else whose connection in Cape Town is affected)?
I know it is frustrating to have to hold on and then speak with someone that want you to change your MTU setting or disconnect your router or do some silly procedure of this kind, however the more complaints they receive the sooner they will respond and attend to the issue.

I seriously need good browsing throughput ASAP.

Many thanks

Michael
Click to expand...

Right I will log a ticket but I think it's going to have to wait till Tuesday as Monday is a holiday.
Browsing is really a pain and local browsing seems as slow or slower than international from my side, but the funny thing is browsing during the night is slower than during the day and has been like that for at least 3 weeks.

What I've also noticed when using a download accelerator is that speeds are between +_100kbps to +_130kbps, BUT during a +_50MB download it slows down to 30kbps - 50kbps for 1 to 2min then speeds up again, this repeats a few times during the download, this download slowdown problem also started around the same time as the slow browsing started.

They must be aware of the problems since we know Shaun Green and others from iBurst read this forum yet they decide to just ignore what is said here.
I did make a post right below Shaun Green's post in another thread (which you probably saw) and yet no response.
http://www.mybroadband.co.za/vb/showthread.php?p=970071&posted=1#post970071
At least Ed responded and tried to help which gave me some hope, but since he left there has been no response from anyone at iBurst.
Seems to me they think if they ignore us long enough we'll stop complaining, well I have news for them as all thats going to happen is the complaints and cancellations will intensify unless they address these problems.
 
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A little late

I know it is a little late to come to the table with this but hey..better late than never eh?

I have been experiencing similar problems(slowed browsing speeds, fluctuating download speeds with DM's etc etc) All since the big CT hiccup around 2 weeks ago?
Well anyway... things gone pear shaped again. Cant connect to international sites, Gmail, MSN etc.
Gave iCursed a call and logged another complaint.....geez....

Anyone have any idea what's going on?

Also...used the broadband test listed earlier.
1st try: 680Kps= around 70Kps
2nd try: 300Kps= Eeeeesh....!!!!!!:eek:
 
Hey guys! I just found the great thing on google! ..err...Who am I kidding...google's down...international too....o well....guess it's off to the cupboard for some saltycracks :(
 
Weird, mine is fine. Quite good actually, has been since around 5pm...

But a friend on the same tower as me had the same problem earlier.
 
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