Anyone having issues with the Standard Bank App?

f2wohf

f2wohf

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Since their last update, I cannot open the app.

Dozens of users on IPhone seem to have the same issue according to the App Store and their twitter feed.

Standard Bank is just denying the issue...

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[MENTION=1]rpm[/MENTION] Would be interesting to ask them how they can release an app so buggy for so many users and then deny it?

[MENTION=79694]Pho3nix[/MENTION] Which IPhone are you using and which iOS? I’m on iPhone 7 and iOS 11.4.1.
 
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f2wohf said:
Since their last update, I cannot open the app.

Dozens of users on IPhone seem to have the same issue according to the App Store and their twitter feed.

Standard Bank is just denying the issue...

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Click to expand...

Have you tried turning your phone off and on again?

Lol and i am not being sarcastic - i get this issue with the Standard Bank app, refuses to log in with my fingerprint or password - i hd a similar battle with their support and they couldn't figure it out and insisted there was nothing wrong on their side (hindsight they were right) they even called a few times - and finally i just rebooted the phone and it worked.
seriously just happened now when i tried to check when i saw your post. refused to log in - rebooted phone and it worked.
Im on android BTW but had the same issue on my pixel and now on my Nokia. but seems to be the same issue.
Might be some sort of authentication cache that needs clearing?
 
[MENTION=87419]isie[/MENTION] Just tried, same error message.

I see on Twitter that Standard Bank support seems completely lost, they ask different tests to different users with the same error:

- one must clear his cache
- another one must delete, reinstall and try without wifi
- a third one must disable the WiFi and Bluetooth

None of these work and they’re obviously just trying to gain time.
 
Last edited:
f2wohf said:
[MENTION=87419]isie[/MENTION] Just tried, same error message.

I see on Twitter than Standard Bank support seems completely lost, they ask different tests to different users with the same error:

- one must clear his cache
- another one must delete, reinstall and try without wifi
- a third on must disable the WiFi and Bluetooth

None of these work and they’re obviously just trying to gain time.
Click to expand...

crap man :(
Sorry hoped it was the same issue on android.
 
Still isolated for Standard Bank.

It’s really pathetic, in the meanwhile I can’t order anything online as my card is deactivated for online purchases...



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f2wohf said:
[MENTION=79694]Pho3nix[/MENTION] Which IPhone are you using and which iOS? I’m on iPhone 7 and iOS 11.4.1.
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iPhone 8 on iOS 11.3

Will check my iPhone 6 when I get home as that was also working at some point lol.
 
FiestaST said:
Lol

Tried earlier twice before & no luck.

Tried now & all good.

Hopefully you go sorted out soonish
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Probably at the next update.

I might have closed my account by then, I’ve never had more downtime in a bank.
 
It’s broken for me now , app was working 100% yesterday, so must be an issue on their side
 
You guys do know that FnB has the best App out there. So why are you still with these other so called banks?*♂️*♂️
 
epah said:
You guys do know that FnB has the best App out there. So why are you still with these other so called banks?*♂️*♂️
Click to expand...

Because FNB blocked my account twice the same year because they don’t know how to do FICA and never processed my documents even though I had proof I sent it.

Result, they left me stranded in Abidjan without being able to buy my return ticket for a few days.

Rather die than giving them a cent.
 
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