Anyone home at Axxess?

I

Ipwn 4

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Auto attend goes hold for 10min then the call is dropped.
Got to love these bedroom ISPs....
 
Ipwn 4 said:
Auto attend goes hold for 10min then the call is dropped.
Got to love these bedroom ISPs....
Click to expand...

I would fire anyone who took 10min to answer the phone, the target for good client service should be 30s with > 60s being a negative KPI on whoever is on duty.
 
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