DemonSplicer
Well-Known Member
- Joined
- Sep 6, 2010
- Messages
- 135
- Reaction score
- 26
Anyone with ActiveFibre? Their Vuma packages seems reasonable.
Are they any good?
Any issues?
Are they any good?
Any issues?
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Question of the Day: Which is the most hair-raising South African mountain pass you've driven?
Anyone with ActiveFibre?
- Thread starter DemonSplicer
- Start date
Mawirepower
Well-Known Member
- Joined
- Jul 28, 2018
- Messages
- 365
- Reaction score
- 200
I have been with them for 3 months. Smooth migration from Axxess. No downtime so far.
The bad:
- I miss the dashboard to view my usage statistics though.
- Online portal useless. Email and call only options to reach them.
- No credit card payment. I'm using EFTs.
- The R1 offer is a 12 month contract.
Overall I'm happy with them!
*Will keep updating as I think of more stuff*
The bad:
- I miss the dashboard to view my usage statistics though.
- Online portal useless. Email and call only options to reach them.
- No credit card payment. I'm using EFTs.
- The R1 offer is a 12 month contract.
Overall I'm happy with them!
*Will keep updating as I think of more stuff*
Last edited:
DemonSplicer
Well-Known Member
- Joined
- Sep 6, 2010
- Messages
- 135
- Reaction score
- 26
Thanks - card pmt would be easier…
Mawirepower
Well-Known Member
- Joined
- Jul 28, 2018
- Messages
- 365
- Reaction score
- 200
They have debit orders but that's a no for me!Thanks - card pmt would be easier…
Smiley_lauf
Expert Member
I am with them since 2018. No issues. VUMA line. Small ISP but great customer service. Only problem is that there is no online or App to self service.
Call them and try them out.
Call them and try them out.
DemonSplicer
Well-Known Member
- Joined
- Sep 6, 2010
- Messages
- 135
- Reaction score
- 26
I gave notice to my current fibre ISP asking them to terminate 3 days before month end as I did not want to deal without fibre over the weekend as month end is this weekend and have made the mistake before of trying to activate over a weekend.
Line got released today by my old ISP at 8.26am (I had to call to remind them to release it - was supposed to be released at midnight) and I then called Active Fibre (Applied with them end Aug already) at 8.34am to advise them that it is now released as it was not released at midnight.
They double checked my object number and said they will call me back to advise when the line will be active.
At 9.16am they called back and advised the line is active.
I thought that was supa quick to activate!