When I bought the service from webAfrica I was promised speeds upto 50mbps on a LTE network through Cellc. I am struggling to get 300 kbps download speed.
I live in Cape town southern suburbs, the signal is 4 bars when I place the router near the front of the house and no signal at the back of the house.
Contacted webafrica through their support section and only got standard copy-paste replies. No definite answer.
Now when I am requesting to cancel the service they say I can only cancel with effect from 31 December. They expect me to pay for their terrible internet service.
Completely unacceptable.
I switched to webafrica because Telkom is still trying to relocate my services to the new address for the last 3 months, a never ending battle and now webafrica.
I live in Cape town southern suburbs, the signal is 4 bars when I place the router near the front of the house and no signal at the back of the house.
Contacted webafrica through their support section and only got standard copy-paste replies. No definite answer.
Now when I am requesting to cancel the service they say I can only cancel with effect from 31 December. They expect me to pay for their terrible internet service.
Completely unacceptable.
I switched to webafrica because Telkom is still trying to relocate my services to the new address for the last 3 months, a never ending battle and now webafrica.