Hello All,
Bought a Philips dual dock off Kalahari in the middle of last month. It can dock/charge both my Ipad and Iphone at the same time, and functions as an alarm clock/radio, so was pretty stoked to pick it up on special.
It was working fine - but has now developed a problem.
Fired off an email to the Philips support people - but in the interim, will try my luck here.
[P.s - the friendly fellow at the local Philips helpline suggested I reboot the phone... It didn't work.]
When I place the phone on the cradle, a message pops up stating that the Iphone does not support this/the accessory.
This is a new message, and the problems started upon its appearance. The remote no longer works - as in, I cannot change/skip tracks or adjust the volume with the remote anymore. In fact - typical of an Apple product
p ), the dock basically stops working - relinquishing all control to the phone. The physical power button on the dock becomes unresponsive - nothing works when the phone is plugged in... I have to do everything on the actual phone - which at most, plays its music through the speakers of the dock, if I'm lucky... The dock basically becomes a rather expensive speaker set. When I remove the phone, everything works as it should.
This obviously defeats the purpose of having bought the dock in the first place.
The above would suggest that somewhere, something software related has changed... Off the top of my head - despite my earlier abortive attempts to update iTunes, I cannot recall having updated the phone's software. Installing the Philips app has also not fixed anything...
NOW FOR THE CLANGER: When I dock the Ipad, on the back dock - everything works as it should. No message - remote responds etc. - so it's only the iPhone thats messing around...
Anyone else out there have a similar issue with an accessory that was working, only for it to stop?
BTW - see that the US Apple store advertises the very same Philips dock unit for sale on their site - so it's not exactly as if I've bought a fringe device that might not be in the same software stable with Apple, so to speak...
Any suggestions come to mind?
Bought a Philips dual dock off Kalahari in the middle of last month. It can dock/charge both my Ipad and Iphone at the same time, and functions as an alarm clock/radio, so was pretty stoked to pick it up on special.
It was working fine - but has now developed a problem.
Fired off an email to the Philips support people - but in the interim, will try my luck here.
[P.s - the friendly fellow at the local Philips helpline suggested I reboot the phone... It didn't work.]
When I place the phone on the cradle, a message pops up stating that the Iphone does not support this/the accessory.
This is a new message, and the problems started upon its appearance. The remote no longer works - as in, I cannot change/skip tracks or adjust the volume with the remote anymore. In fact - typical of an Apple product
p ), the dock basically stops working - relinquishing all control to the phone. The physical power button on the dock becomes unresponsive - nothing works when the phone is plugged in... I have to do everything on the actual phone - which at most, plays its music through the speakers of the dock, if I'm lucky... The dock basically becomes a rather expensive speaker set. When I remove the phone, everything works as it should. This obviously defeats the purpose of having bought the dock in the first place.
The above would suggest that somewhere, something software related has changed... Off the top of my head - despite my earlier abortive attempts to update iTunes, I cannot recall having updated the phone's software. Installing the Philips app has also not fixed anything...
NOW FOR THE CLANGER: When I dock the Ipad, on the back dock - everything works as it should. No message - remote responds etc. - so it's only the iPhone thats messing around...
Anyone else out there have a similar issue with an accessory that was working, only for it to stop?
BTW - see that the US Apple store advertises the very same Philips dock unit for sale on their site - so it's not exactly as if I've bought a fringe device that might not be in the same software stable with Apple, so to speak...
Any suggestions come to mind?