Apple Watch 5

sassa

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Joined
May 5, 2013
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I was unfortunate to experience a cracked glass, and was rudely awake by the fact that you can not repair and can only replace at the cost of a new watch. In my view it was a warranty repair, but went through the store (core) route and even to escalate it via apple.com. The manner in which it was manage is disappointing to say the least.

The bottom-line for me:

  1. The Consumer is not informed on date of purchase
  2. Options for additional cover is not discussed
  3. No many insurance companies that cover this replacement
Do any one know of any option to repair the glass, and or avenue to get replacement at zero cost.
 
Last edited:
Do the following at your own risk:

See if you can order the necessary parts via amazon.

Check process on ifixit

Get a 3rd party to fix it. Many Pakistan-owned phone shops have a repair department as well.
 
I was unfortunate to experience a cracked glass, and was rudely awake by the fact that you can not repair and can only replace at the cost of a new watch. In my view it was a warranty repair, but went through the store (core) route and even to escalate it via apple.com. The manner in which it was manage is disappointing to say the least.

The bottom-line for me:

  1. The Consumer is not informed on date of purchase
  2. Options for additional cover is not discussed
  3. No many insurance companies that cover this replacement
Doe any one know of any option to repair the glass, and or avenue to get replacement at zero cost.

Nothing is free. My Apple Watch screen cracked and as you mentioned, cost to fix is about the same as replacing.

Buy a cover for it next time : https://www.amazon.com/gp/aw/d/B08GJMDT9V?psc=1&ref=ppx_pop_mob_b_asin_title
 
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