Are all top-up contracts like MTN

Polymathic

Polymathic

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The annoying thing about MTN top-up is that they don't let you purchase data bundles with your monthly allocated airtime are other networks top-up contracts like this?
 
Nope.. Vodacom you can buy what you want... (or so it seems in my case).
 
xrapidx said:
Nope.. Vodacom you can buy what you want... (or so it seems in my case).
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Can you buy with the airtime that is allocated.
So if you on a R315 contract (or something like that) where you are given a rand value, can u use the money to buy data bundles.

With MTN u can't. They really suck but i am stuck with them cos of coverage.
 
superskully said:
Can you buy with the airtime that is allocated.
So if you on a R315 contract (or something like that) where you are given a rand value, can u use the money to buy data bundles.

With MTN u can't. They really suck but i am stuck with them cos of coverage.
Click to expand...

Yes you can buy data bundles with the allocated airtime. I buy 600 megs every other month with my allocated R315.
 
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Shayd said:
You cannot buy sms bundles out of your cash on top up... no idea why not though. This used to be an issue till I got whatsapp.
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I just checked - and I can
Code: 
	SMS Bundle 20	Available	Activate	R 10.00
	SMS Bundle 50	Available	Activate	R 25.00
	SMS Bundle 100	Available	Activate	R 35.00
	SMS Bundle 200	Available	Activate	R 50.00
	SMS Bundle 300	Available	Activate	R 67.50
	SMS Bundle 500	Available	Activate	R 112.50
	SMS Bundle 1000	Available	Activate	R 225.00
	SMS Bundle 1500	Available	Activate	R 337.50
	SMS Bundle 2000	Available	Activate	R 450.00
 
mmmig said:
The annoying thing about MTN top-up is that they don't let you purchase data bundles with your monthly allocated airtime are other networks top-up contracts like this?
Click to expand...
do your homework before you post,don't bring up your imagination as fact...you can buy sms and data with your allocated airtime on mtn,that's a fact!
 
Kgabogk said:
do your homework before you post,don't bring up your imagination as fact...you can buy sms and data with your allocated airtime on mtn,that's a fact!
Click to expand...

A fact? Well, one of my lines is a Anytime 50 topup. You can buy bundles through *141*6#. Attempted to buy a 10 MByte bundle and I get the response:"You do not have sufficient airtime balance to purchase this bundle. Please load more airtime."
 
i always load 75mb with my allocated airtime on mtn topup 200
 
This is very strange. Perhaps MTN is applying different rules to different topup packages?
I'm on Anytime 50 off-peak topup. @Kgabogk, yours normal (peak) anytime topup?
 
ajax said:
A fact? Well, one of my lines is a Anytime 50 topup. You can buy bundles through *141*6#. Attempted to buy a 10 MByte bundle and I get the response:"You do not have sufficient airtime balance to purchase this bundle. Please load more airtime."
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+ 1 with 100 top-up
 
I got the same problem. It looks like a system fault


Sent an email ([email protected]), awaiting feedback :

Internet bundle in 3 easy steps not working :- saying “ You do not have sufficient airtime blance to purchase this bundle. Please load more airtime. “ - I have over R 500.00 of airtime.
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Good day Thank you for using Webmaster.

We would like to apologize for any inconvenience caused to you, and furthermore assure you that your continued patronage is valued.
Kindly be advised that your query has been escalated to our technical department as per reference number SMC/00002854474 for investigation.

We trust that you find the above in order.

Kind regards,

Heather Mukhovhi
Customer Services
MTN Service Provider
Click to expand...
 
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ajax said:
This is very strange. Perhaps MTN is applying different rules to different topup packages?
I'm on Anytime 50 off-peak topup. @Kgabogk, yours normal (peak) anytime topup?
Click to expand...
top up 200 on mtnzone
 
Kgabogk said:
do your homework before you post,don't bring up your imagination as fact...you can buy sms and data with your allocated airtime on mtn,that's a fact!
Click to expand...

I can't purchase data bundles with my allocated airtime. I've tried, I even went to the mtn shop and was told that I couldn't. On the web portal when I try it shows that I have no money available even though I still have.

Thats a fact!
 
I'm on TopUp 200 and i cant buy internet bundles with my R200 it just says "not enough airtime"

FACT! :p
 
Kgabogk said:
do your homework before you post,don't bring up your imagination as fact...you can buy sms and data with your allocated airtime on mtn,that's a fact!
Click to expand...

When I was shopping around for a contract recently, I asked the MTN shop, and they clearly stated that they don't allow you to buy data bundles using your top-up airtime.

8ta also does not allow you to do this.

However, Vodacom and Cell C do allow this.
 
Kgabogk said:
top up 200 on mtnzone
Click to expand...

Did you load any additional airtime at any stage earlier in your contract?

Why I'm asking is because you can e.g. transfer airtime from a top-up contract as long as you have added additional prepaid airtime already. So maybe on yours the bundles are coming off previously loaded prepaid airtime?
 
this topic is also in the mtn forums,from the posts i do realise that some subscribers indeed can't load bundles using the allocated airtime,mtn should provide us with a good reason for this incosistancy
 
It makes sense that MTN would deny using allocated airtime to buy bundles. if they allowed it, Customers would stop buying Top-up contracts and bundles and instead buy more expensive contracts. The customers would then use the extra allocated airtime they get (that they would have spent on bundles anyway) on the bundles, while getting a much better phone for little extra charge
 
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