assistance needed please

michellej

Expert Member
Joined
Aug 29, 2011
Messages
1,850
I just tried to use the camera on my Note and it freezes and then I get a message that comes up

Sorry!
The application camrea ( process com.second.android.app.camera) has stopped unexpectedly. Please try again

I have downloaded other camera apps and it gives the same message

Could It be that the camera on the note is broken?

It did have a fall a day ago.

Please advise, can it get taken someone to be fixed quicker than by Vodacom?
 

agentrfr

Executive Member
Joined
Jul 8, 2008
Messages
5,303
Uhh... try reboot phone and do an update under Settings--->About Phone--->Software Update---> Update

If that fails then try factory reset (Backup your stuff to a PC just incase)

Then and only then if it doesn't work, ask vodacom.
 

michellej

Expert Member
Joined
Aug 29, 2011
Messages
1,850
Hi I updated software and still didn't work, just wiped and restored factory setting and all is working again

Thank you very very much for the help and advice :)



Uhh... try reboot phone and do an update under Settings--->About Phone--->Software Update---> Update

If that fails then try factory reset (Backup your stuff to a PC just incase)

Then and only then if it doesn't work, ask vodacom.
 
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