ATM Fraud --- most likely through post-office

[MagicDude4Eva]

Thanks to my stupid overseas bank deciding to send my new cheque card, PIN and internet access via unregistered mail, some fraudster managed to get all 4 envelopes (which have been sent on different days) and managed to withdraw money through ATMs as well as do an internet transfer to Thailand.

Just found out about this today and while my overseas bank is completely at fault to not send via courier, I still want to track (if at all possible) the criminal(s).

Logically someone has intercepted the mail - my bet is either on the local Postnet (Broadacres) or the Postoffice (Bryanston). Aside from opening a case locally of theft what else can be done.

Transactions occurred via FNB ATMs and FNB will only provide feedback to overseas bank. I doubt that much will come out of it either way. Still hoping that overseas bank will compensate for the loss.

Anyone got some advise/contacts for fraud-departments in Postnet/Postoffice - neither of them are helpful at all (considering that none of the mail was registered and deemed untraceable).

 

[Frankie]

In addition to send the card and PIN desperately, my banks cards needs to be activated by calling in.
Previously the cards could be activated by merely using it in any ATM with the PIN.

It is quite complicated to transfer money out of my bank into another bank account of mine within the US, and even more difficult sending it abroad - don't know how they circumvented this in your case.

Personally I would avoid pursuing it in SA, because it's a lost cause and all you'll get out of it is loads of frustration and stress.

Just pursue it with the bank abroad.