ATT: Online gamers with MWEB as ISP.

Drifter

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Hi Guys, here have been many complaints in the MWEB uncapped ADSL thread of late about gaming issues, but I feel they get lost between the myriad of other general complaints. My purpose for this thread is to have gaming complaints alone section. I think if there is a dedicated thread to highlight the issues, MWEB might take notice and actually start caring about the gamers on their network.

Please describe in detail:

a) Which game you are playing
b) What kind of errors are you experiencing
c) Time of day when errors are more prevalent
d) When did this start
e) Type of account with MWEB

Here are my issues"

a) War Commander - MMORTS game, hosted by www.kixye.com
b) Loss of connection or impossible to connect to game.
c) Anytime of the day when there is a shaping policy in place. Over weekends , say from around 17:00 on a Friday afternoon and during the whole weekend I can connect and play at will without timeouts or disconnects.
d) Been happening for a whole now, but especially in the last two months where it is near impossible for me to get any game time during week hours, unless I try and play between 00:00 - 06:00 am.
e) 10Mbps capped 75GB + 75GB


Next??
 
Last edited:
Here are my issues"

a) War Commander - MMORTS game, hosted by www.kixye.com
b) Loss of connection or impossible to connect to game.
c) Anytime of the day when there is a shaping policy in place. Over weekends , say from around 17:00 on a Friday afternoon and during the whole weekend I can connect and play at will without timeouts or disconnects.
d) Been happening for a whole now, but especially in the last two months where it is near impossible for me to get any game time during week hours, unless I try and play between 00:00 - 06:00 am.
e) 10Mbps capped 75GB + 75GB

Hi Drifter, our Technical Specialists will contact you later today to discuss, round about 1:30pm. Thanks for the additional info; I've added it to your open call ref.
 
Please describe in detail:

a) Which game you are playing
b) What kind of errors are you experiencing
c) Time of day when errors are more prevalent
d) When did this start
e) Type of account with MWEB

A) Heroes of Newerth
B) Mweb will randomly run MITM attacks on the TCP connections and insert packets with the FIN/RST flags set, forcing me to reconnect to the part that uses TCP. UDP connections get blocked in the incoming direction only, forcing me to reconnect to the part that uses UDP if I want to continue playing.
C) Any time - didn't spot any pattern
D) Unsure
E) Standard 4Mbps uncapped
 
I've actually never had issues with Mweb for gaming. Latency with wow eu servers/diablo 3/dota 2 eu has been excellent and anything local (dota 2/battlefield/cod) has been perfect. 4MB uncapped premium account. YouTube and downloads however has been rubbish.
 
I've actually never had issues with Mweb for gaming. Latency with wow eu servers/diablo 3/dota 2 eu has been excellent and anything local (dota 2/battlefield/cod) has been perfect. 4MB uncapped premium account. YouTube and downloads however has been rubbish.

Same here. 4mbps premium uncapped. I play cs go and quake live and latency is excellent. Only ever see line speed after 12am and before 10am however.
 
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