Attention MTN Support: Pre-paid billing error, please help

[mTpromises]

*tumbleweeds*

 

[The_Unbeliever]

*tumbleweeds*

 

[ginggs]

PM me the number for the prepaid data sim where the MBs went missing. Also send exact dates/times for the transactions and I will have a look at the logs.

Doctor, doctor, your patient is losing his patience.

Is there anyone else from MTN prepared to look into this, please?

 

[ginggs]

Please help, I've just tried my SIM card again and I just get the message "SIM card registration failed".

 

[Grandmaster]

Hi

i see you have not got a responce yet, please can you PM me your number , i will try to assist

 

[ginggs]

i see you have not got a responce yet, please can you PM me your number , i will try to assist

Thanks, you got PM.

 

[ginggs]

Grandmaster told me my pre-paid SIM was deactivated because of inactivity and cannot be reactivated.

Still no news on what happened to the data, or why I couldn't connect with a pre-paid SIM while I could with a contract SIM.

 

[marco]

This is an old issue which has never been resolved. No word from MTN. I have had this problem for about a year now. They know that there is a congestion problem and the only way out is to cut some people off. Who to cut off, only the prepaid people to keep the contract guys happy.

 

[ginggs]

Six months and counting...

And my complaint on Hello Peter remains unanswered after four months.
MTN, a company that responds, bull****!