AWS Workmail migration to Google Workspace / Gsuite

[jezzad]

Im trying to move about 70 email accounts over from AWS to Google.

Data migration tool just spins and keeps coming back with "No users are being migrated yet."

Any experts on here who have done this before and can give me some guidance? Happy to pay for your time? Also happy to get a price from you for job done.

 

[Bryn]

Workspace can be finicky with migrations. Make sure all users have licenses assigned to them and that the domain is configured to receive mail to Workspace. For some reason, user migrations always fail or refuse to start for me if those aren't done like that.

 

[jezzad]

Workspace can be finicky with migrations. Make sure all users have licenses assigned to them and that the domain is configured to receive mail to Workspace. For some reason, user migrations always fail or refuse to start for me if those aren't done like that.

Thanks for your reply. I have scoured the internet and this transfer process really isn’t documented at all.

Would you mind clarifying what you mean by

Domain to receive - Do you mean adding the MX records? I see there is a test domain within Google that I can activate

 

[Bryn]

Thanks for your reply. I have scoured the internet and this transfer process really isn’t documented at all.

Would you mind clarifying what you mean by

Domain to receive - Do you mean adding the MX records? I see there is a test domain within Google that I can activate

The temp domain won't help, at least from my experience. You have to already have fully switched over the MX records on the primary domain. I've had issues every single time I didn't do that.

 

[jezzad]

The temp domain won't help, at least from my experience. You have to already have fully switched over the MX records on the primary domain. I've had issues every single time I didn't do that.

Thanks for the clarity, suppose this means that users won’t have their old mail migrated for a couple of days but will be able to receive new incoming mails?

 

[Bryn]

Thanks for the clarity, suppose this means that users won’t have their old mail migrated for a couple of days but will be able to receive new incoming mails?

The migration tool can be quite quick. That's not much rhyme or reason to it, maybe a consequence of the actual email hosting hardware. But yeah, they'll have functional email accounts with a growing collection of past emails as the migration runs its course.

 

[jezzad]

I switched the MX records late last night and nothing. Tried numerous AWS accounts thinking it was down to privileges. Nothing.

Ended up using Horcrux Email Backup to shift the emails over if anyone every stumbles into this same problem.