Axxess service levels taking a dip?

cnot

Well-Known Member
Joined
Jul 20, 2014
Messages
152
Reaction score
1
While I have also been happy with the support received from Axxess, it would seem that customer support levels are slipping. They fail to liaise with Openserve, thus giving wrong feedback, support tickets go unanswered and any request to escalate a support issue is simply brushed aside. Perhaps it is time to consider an alternative ISP?
 
Support recently is pathetic. I have a support ticket open and they don't even read my initial question. All that gets posited is some random crap
 
Top
Sign up to the MyBroadband newsletter
X