Axxess Uncapped Adsl Account Manageing

[boontjie]

I want to know how much uncapped data can I download before-my account been managed

I have download 80 G in five days that is 16 G / day what works out as 496 G for November. My speed went down like rock bottom. I was at G connect before and download 560 G for the month with no Managing so this will be the last see of me and I will tell every body I know. It took me more than 30 Min to download 9.6 MB on a 10 Mbps line!

They Replied

Good day,

We apologize for the inconvenience you are experiencing. Our management system is automated to protect the integrity of the network. When the load on our network starts to increase to too high a point, the system then looks at the average usage of the past few days for each account type and then compares everyone's usage in that time. If a users usage is above the average for their account type, they start managing the service. This means priority is given to real time services like browsing, email and streaming mostly. Downloads would be restricted in speeds whether they are HTTP, P2P or NNTP. If this does not stop the available network capacity from maxing out, we are then forced to start management across all the uncapped accounts to ensure that real time services remain unaffected.
There is no set amount of data that you can use to ensure there is no management as it is all dependent on network capacity load and not specific thresholds.

I hope I've managed to explain this to you in a more clearer manner.

 

[vicv]

There's no specific amount

 

[Dade Murphy]

I hope you have downloaded some books

 

[shuaiba]

you never win.
i have a 4meg line. was with vox. my average usage per month was between 40 to 60gb per month. the odd month we used 80. even at the 40 to 60gb we were being shaped and throttled.
the one time we used 40gb in the first 2 weeks and they didnt throttle per say, they killed. i couldnt use the net at all!!!
i tried asking then what is the use of having uncapped if u cant use it. i will get more out of capped. their answer was that internet solutions managaes the line, and its not based on my usage only, but my usage in relation to everyone else!
i have since moved over to afrihost capped 75gb and saving 100bucks every month!

 

[Flidiot]

I think there is an unwritten rule which comes down to how you utilise your connection.

For example, I push on average 8-10GB per day on a 4meg account. I almost never see any kind of "management" being applied to my line.

In the morning (about 7am) all downloads halt and only start at 10pm again. During the day its regular usage - browsing, Emails, social media and the odd YouTube vid or three.

Back in the day when I used to leave downloads running 24/7 and only pausing when I need the bandwidth (for gaming, to FTP larger files - whatever). While doing that I noticed some heavy slow-downs on SAB and uTorrent.

So as I say, I think it is based more on the time frame in which you actually use the bandwidth. Putting load on a home account during business hours, for example, probably puts you at higher risk for being managed in general than if you utilise it mostly outside of business hours.

This is all speculation though, I do speak from a bit of experience, but mostly just speculation. So don't go quoting me on this.