Axxess - up 2 months Free Billing question

Voyager73

Active Member
Joined
Mar 16, 2010
Messages
94
Hi All

Just a quick question for anyone else that took the Axxess Uncapped Deal with up 2 months free.
My install was 15th August. Line was activated a few days later.
No major issues. However I just got my first bill emailed saying my first payment due 1 October.
Asked Axxess support, and he said they bill in advance.
Is this the norm ?

Thanks
 

m0zy

Expert Member
Joined
Mar 18, 2005
Messages
1,545
Think the up to 2 months Free means that you got free days in your install month (August) and the full month in September free. You then pay before you use the data in October. Sounds normal to me. You pay upfront with all ISP's for the data. Hope that helps.
 

The Axxess Lady

Axxess Representative
Company Rep
Joined
Feb 21, 2013
Messages
518
Hi All

Just a quick question for anyone else that took the Axxess Uncapped Deal with up 2 months free.
My install was 15th August. Line was activated a few days later.
No major issues. However I just got my first bill emailed saying my first payment due 1 October.
Asked Axxess support, and he said they bill in advance.
Is this the norm ?

Thanks
Hi @Voyager73, that is correct. All our services are charged in advance.
 
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