Bad customer service

Kagiso@1

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Joined
Aug 12, 2020
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I’m starting to loose the love I had for rain
Bad customer service ever.
Puk number needed
 
No response to emails and messages left on web form
No response to PMs
Friend bought router and Rain SIM from Takealot, completed on-line RICA on 30th July, no activation
In the meantime, he bought a Telkom SIM to at least have service
TakeaLot tell him there are many complaints, but say they can do nothing. At least it was only R1,00
How can they be so inefficient?
 
No response to emails and messages left on web form
No response to PMs
Friend bought router and Rain SIM from Takealot, completed on-line RICA on 30th July, no activation
In the meantime, he bought a Telkom SIM to at least have service
TakeaLot tell him there are many complaints, but say they can do nothing. At least it was only R1,00
How can they be so inefficient?

Oddly enough - I was considering Rain as I cancelled with Telkom last month - but the forum put me off them completely.
 
We're just other users and members here. We can neither help you nor are we obligated to. If you cannot get help via rain's official support channels, you can try to PM @rain_mobile or @rain_networks on this forum. Maybe they help, maybe they don't. MyBB is not a support platform.
 
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