Bad latency and speed

[Nephew_]

Hi,

I am experiencing bad latency and speed. I reset everything already.
On the graph it started 6:20 today

Latency to bras.afrihost.com is always 3ms, since just after 6 it gone to 70ms

Ping result to bras.afrihost.com

--- bras.afrihost.com ping statistics ---
999 packets transmitted, 986 received, 1.3013% packet loss, time 69862ms
rtt min/avg/max/mdev = 68.464/69.691/71.486/0.398 ms, pipe 2, ipg/ewma 70.002/69.856 ms

MYBB speed test
Ping 78ms Download 3.78Mbps Upload 1.78Mbps

Ticket: IJM-301-22952

 

[Afrigirl]

Morning.

Please dial up PPPoE to the ONT, eliminate the wifi router and run the same tests.

 

[Nephew_]

No wifi involved in any of my tests and traces, all 1GBps LAN.
Issue persists

 

[Afrigirl]

No wifi involved in any of my tests and traces, all 1GBps LAN.
Issue persists

Possible fault with the exchange. I have logged a fault with Openserve, reference 106BRK061222.

 

[Nephew_]

This is now not only unacceptable, but just ridiculous.

We went to sleep just after 22:00, the issue fixed at 00:00 and then breaks just after 6:00