Totally unacceptable!
My post on the iBurst Blog: Mike | Friday, November 10, 2006 | 08:35
Never mind the unused bandwidth you pilfer from me every month on all four of my accounts, now I am forced to use an alternative ISP at double the cost.
Ok, I know you are going to want to blame Verizon, for the past weeks lack of connectivity but surely you have contingency plans in place. Please realise in s-Africa you can’t rely on only one ISP for bandwidth - get an agreement with IS or the like now, before you have no clients left!
The least you could do is to allow the Cape Town users to carry over their bandwidth for a two month period as an act of contrition.
My accounts in Cape Town: 111988; 0782; 0788 and 111505 in Joburg all with Tradepage.
Thank you.
I suggest you go and do the same, go paste your account number on the Blog and insist on iBurst allowing you to carry over your remaining bandwidth for an additional month as a show of good faith or as an apology.