Baffled by Router Huawei B683 behavior

[St_Elmo]

Hi and apologies if in wrong thread/forum....but as you will see my mind is clouded. Am stumped! I assisted a friend to setup a wi-fi network for his home. I set the router to ip address to: 192.168.1.100 and his TP-Link as (static) address to 192.168.1.101 - extender mode. Router is Huawei B683 & Tp-link is WA730RE. PC's set to acquire ip addresses from router.
The router is set to DNS enable. Now at my home it all works fine, am able to connect 2 x son's pc's (win7) & linux laptop perfectly to the internet, download, browse & mail, no problems at all. He takes it to his complex & switches on - He can see the SSID of router & then it disappears, unable to connect. He brings it back, I set router to address 192.168.1.200 & tp-link at 192.168.1.201 and it works fine. He takes it to his place and same result. He sees it first time then it disappears! He can see about 4 other SSID's (neighbours) however as it is in a complex. I think it could be some interference coming from them, but am not sure. I have not had this situation before. Any pointers please as my mind is completely befogged as what next to try?

 

[10i]

Hi there, what channel is the router set to?

If he has an Android phone, let him install https://play.google.com/store/apps/details?id=org.kman.WifiManager&feature=search_result#?t=W251bGwsMSwxLDEsIm9yZy5rbWFuLldpZmlNYW5hZ2VyIl0. it might be on the same channel and getting interference.

 

[St_Elmo]

Hello
The channel is set to "auto" which is default. He's not connecting Android phones but about 3 computer. 2 from his study and a laptop from his bedroom.

Hi there, what channel is the router set to?

If he has an Android phone, let him install https://play.google.com/store/apps/details?id=org.kman.WifiManager&feature=search_result#?t=W251bGwsMSwxLDEsIm9yZy5rbWFuLldpZmlNYW5hZ2VyIl0. it might be on the same channel and getting interference.

 

[Tim the Techxpert]

Hi There,
When he is at your place does his laptop connect to the router?

I would also remove all wireless profiles on the computers and try and re-establish connections.

I would not expect interference from the neighbours.
Also why are you changing the iP address to 192.168.1.200 when at the beginning of the post you had 192.168.1.100?

Regards

Tim

 

[Recruitsmiths]

Way, I read it is, on the first occassion, he set to: 192.168.1.100 and on the second occassion he set it to 192.168.1.200
I seem to recall of the the top of my head, there is a setting for remote AP's - I don't know though if that can cause inteference?

Also why are you changing the iP address to 192.168.1.200 when at the beginning of the post you had 192.168.1.100?

Regards

Tim

 

[RTC]

It seems that the wireless signal on the B683 router is not switched on. There should be a wireless icon displayed on the router panel if it is switched on. Alternatively, press the wireless button next to the power button to switch on the wireless AP.

 

[St_Elmo]

@Tim ~ Yes, his laptop does connect at my place. Everything works perfect here, tried on Cell C, 8ta & VC simms.
Mito ~ I set up about a dozen of these, usually leave everything to default -- will go through settings again & see.
@ RTC by default wireless comes on automatically when the router is switched on, but I did ask him to check and he does see the SSID for a few seconds before it vanishes..
will give it another bash Friday afternoon