Banking deployments

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Scificook06

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I'd love to see a channel or thread devoted to the Big Banks' IT deployments gone wrong. I do business with a few of them and frequently see updates/upgrades that went wrong.

Latest as of Sat night 7 May, my Absa visa credit card was blocked with reason that I am the secondary card holder, but my credit card account doesn't have a secondary user. So they have their roles mixed up.

I know they need to test the daylights out of these things before they deploy, this scenario was not tested. Not only Absa, all the banks have issues come deployment night.

So, it would be cool to have a channel on Mybroadband to revert to, when you think a banking app deployment went pear shaped, before taking to social media....

#suggestion
 
Scificook06 said:
I'd love to see a channel or thread devoted to the Big Banks' IT deployments gone wrong. I do business with a few of them and frequently see updates/upgrades that went wrong.

Latest as of Sat night 7 May, my Absa visa credit card was blocked with reason that I am the secondary card holder, but my credit card account doesn't have a secondary user. So they have their roles mixed up.

I know they need to test the daylights out of these things before they deploy, this scenario was not tested. Not only Absa, all the banks have issues come deployment night.

So, it would be cool to have a channel on Mybroadband to revert to, when you think a banking app deployment went pear shaped, before taking to social media....

#suggestion
Click to expand...

I used to work on the business banking of one of the major banks, and there's no way I would have commented on a forum about an incident.
The message that the banks want to put out there is curated, and you also don't want to broadcast the implementation details and possible weaknesses of the system. That, and I wouldn't want to broadcast all the stupid stuff we did and missed.

During my tenure there were 2 incidents which I knew the details of, but of course it being a decade ago I don't remember enough details to make an entertaining story.
 
Having lived in the UK for many years and happily living back in SA now, I can tell you that the banks here in SA are light-years ahead of most foreign banks when it comes to technology and innovation. Sure, mishaps happen every now and then, but for the most part we have it pretty good when it comes to banking.
 
Scificook06 said:
I'd love to see a channel or thread devoted to the Big Banks' IT deployments gone wrong. I do business with a few of them and frequently see updates/upgrades that went wrong.

Latest as of Sat night 7 May, my Absa visa credit card was blocked with reason that I am the secondary card holder, but my credit card account doesn't have a secondary user. So they have their roles mixed up.

I know they need to test the daylights out of these things before they deploy, this scenario was not tested. Not only Absa, all the banks have issues come deployment night.

So, it would be cool to have a channel on Mybroadband to revert to, when you think a banking app deployment went pear shaped, before taking to social media....

#suggestion
Click to expand...
@AngryDog will fulfill all your needs with her/his blog updates.
 
Last edited:
Barbarian Conan said:
I used to work on the business banking of one of the major banks, and there's no way I would have commented on a forum about an incident.
The message that the banks want to put out there is curated, and you also don't want to broadcast the implementation details and possible weaknesses of the system. That, and I wouldn't want to broadcast all the stupid stuff we did and missed.

During my tenure there were 2 incidents which I knew the details of, but of course it being a decade ago I don't remember enough details to make an entertaining story.
Click to expand...
This.
 
Worked on some major bank infra almost a decade ago. Still can't say jack squat. NDA until my grandkids fall over.

Cough Angular failed so f####ing hard cough cough
 
Posting up details of an outage at a retail bank an employer-

Pros:
+1 to your post count

Cons:
Possible dismissal, court cases for breach of contract/NDA, ruined reputation amongst communities (and trust me, the word of the bad apples get around fast), regulatory fines, etc etc.

Not worth it bro.
 
PhireSide said:
Posting up details of an outage at a retail bank an employer-

Pros:
+1 to your post count

Cons:
Possible dismissal, court cases for breach of contract/NDA, ruined reputation amongst communities (and trust me, the word of the bad apples get around fast), regulatory fines, etc etc.

Not worth it bro.
Click to expand...
Yup. Finance IT is a very small industry.
 
deweyzeph said:
Having lived in the UK for many years and happily living back in SA now, I can tell you that the banks here in SA are light-years ahead of most foreign banks when it comes to technology and innovation. Sure, mishaps happen every now and then, but for the most part we have it pretty good when it comes to banking.
Click to expand...

This

SA's banking sector is most probably the best in the world.

People have no idea how great SA banking is, even our kakest bank like Standard Bank is better than any US Bank.
 
Thor said:
This

SA's banking sector is most probably the best in the world.

People have no idea how great SA banking is, even our kakest bank like Standard Bank is better than any US Bank.
Click to expand...
I absolutely second this. Europeans treat banking like it's the postoffice with some accounting slathered on top.

Anything other than pedestrian banking in ZA (walk into a fnb branch in a mall) is more secure and just feels like they have their **** together.
 
I worked at one of the big four banks at one point. First thing we fixed was their deployment process (for this department): copy paste dotnet binaries to IIS.

1652474050068.jpeg

And that's all I have to say about it.

But I echo what the others have said: SA banks in general are very good. Maybe not the most popular, but I honestly don't think there's anything better than Investec out there.
 
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