I find myself in a situation where all 5 of my VC contracts come to completion this year. I cannot see the point of upgrading our phones and nothing excites me about the new devices so I am thinking about moving my entire family onto one of those 5 sim on one contract things.
I cant seem to find any information on them on the websites tho (WTF happened to mtn's site btw).
Also are any of the other networks better than VC at the moment? While I haven't had any issues with the cellular service (load shedding issues aside) I find their customer service appalling. I can almost never get an issue resolved unless I force it up the ladder and keep on them all the time by phoning every single day. There is still a 2 year issue that's unresolved but I'm simply done with fighting to get issues resolved since I have to repeat the whole god damn thing every time I call.
The constant sales calls also are getting on my nerves. Exactly how many vc "service agents" must I tell to fsk off before they get the message? Its not 6, since I have told 7 to fsk off so far.
So ranting aside. are they all this crap?
I cant seem to find any information on them on the websites tho (WTF happened to mtn's site btw).
Also are any of the other networks better than VC at the moment? While I haven't had any issues with the cellular service (load shedding issues aside) I find their customer service appalling. I can almost never get an issue resolved unless I force it up the ladder and keep on them all the time by phoning every single day. There is still a 2 year issue that's unresolved but I'm simply done with fighting to get issues resolved since I have to repeat the whole god damn thing every time I call.
The constant sales calls also are getting on my nerves. Exactly how many vc "service agents" must I tell to fsk off before they get the message? Its not 6, since I have told 7 to fsk off so far.
So ranting aside. are they all this crap?