Best way to process upgrades

A

ambo

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What is the least frustrating way to interact with Vodacom for upgrades and new data contracts?

I have now tried their online shop and multiple stores in the Western Cape and it's a consistent disappointment:
* Can't find deals in the "system" that are listed on the deal sheet and brochure
* Website crashes in the middle of check out
* Won't sell me stuff from the deal sheet because it's not "in the brochure"
* Don't understand TwinSIM / DataSIM and keep breaking my account
* Won't let me sign an upgrade unless I add insurance (which they will remove later)

Where is the "by techies, for techies" sales channel that I can talk to?
 
In the past I would have said @Ockie but don’t think he does it any more.

Personally I would just get the hell out of Vodacom while you can.
 
Ockie said:
Ja...I only do business accounts. Don't even have access to the new system where individual accounts are hosted.
Click to expand...
Sooo... you're saying I should move my lines into the name of a business to be taken seriously?
 
I was closed to my end of my 1 contract... So I phoned 1958 to cancel the line... They offered me a 50% odd off my current package. I declined. Couple of days later I called to check if the cancellation is still in the system which they confirmed... And then they offered me more deals. I got 50gb anytime and 50gb night for R450/month.. I took it. It's better than mtn.

The other networks signals are just to useless here.

So try 1958 and see what you can get.
 
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