Better Service, Cheaper Costs

g-d-zilla

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Jun 20, 2008
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Hi. I already have a contract with TelkomInternet that lapses in November 2009. I am on the basic Fast DSL 384kbps. As a pensioner, and with electricity now costing 31.3% more, I am looking around for more economical and faster access to the internet. TelkomInternet has been pretty reasonable for the past 2 years. However, please look at the following:

Plan 4 @ R462 per month

* All the benefits of Plan 3
* DSL access up to 384kbps

Plan 5 @ R684 per month

* All the benefits of Plan 3
* DSL access up to 4096kbps

There appears to be a big disparity between 384kbps and 4096kbps for a difference of some R222.00. If I could afford the difference, believe me I would pay it. However, not at this stage due to the unknown additional cost of electricity. Perhaps when the contract expires in November, I may decide to go all the way up to Plan 5 especially for the 4096kbps line speed. If you trace my internet usage, you will see that I use at least 10GB bandwidth per month (maximum) depending on how much software I have to download during the month. Sometimes I can use more than 1GB in ONE day, especially when updating software for my 5 PCs!!

Consequently, what I am asking for is that TelkomInternet improve the low-end speeds for the same price as Plan 4, for example increase the line speed to 2048kbps for the same amount of money as we pay now. This will go a long way at levelling the playing field between the two options in Plan 4 and Plan 5.

I hope you will agree.
 
When looking at the difference in price compared to the speed, yes it looks like an attractive option and if you're able to make the jump for the extra $$ then its probably a no brainer to take it but the problem is telkom first of all dont guarantee anything above 1Mbps and many ppl on the forum attest to not achieving the speeds they were hoping for so the 2Mbps minimum falls away.

Essentially what you're asking for is echoing what everyone around here is praying will become the norm but you're now into the discussion of the dismal regulation policies of south africa. Telkom will say... well if 384Kbps is 'broadband' why must we make it higher at no cost? It will also just highlight how insufficient the current capping limits are, raising more questions which puts more pressure on them.
 
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