Billed for my silver surfer :O

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Mental-Tree

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R00igev@@r, I appear to have been billed for my silver surfer, well my mom was because the account is still in her name :P Any way I just got a phone call from her and she was quite hysterical because R3500 onto of my monthly subscription was debited from her account. If you can look into this for me it will be appreciated.

@Signates, if you read this just check that you haven't been billed as well :rolleyes:
 
Mental-Tree said:
R00igev@@r, I appear to have been billed for my silver surfer, well my mom was because the account is still in her name :P Any way I just got a phone call from her and she was quite hysterical because R3500 onto of my monthly subscription was debited from her account. If you can look into this for me it will be appreciated.

@Signates, if you read this just check that you haven't been billed as well :rolleyes:
Click to expand...

Now i feel bad for tying you to a tree

Way to go Iburst billing they realy know how to screw with us
 
Mental-Tree said:
R00igev@@r, I appear to have been billed for my silver surfer, well my mom was because the account is still in her name :P Any way I just got a phone call from her and she was quite hysterical because R3500 onto of my monthly subscription was debited from her account. If you can look into this for me it will be appreciated.

@Signates, if you read this just check that you haven't been billed as well :rolleyes:
Click to expand...

I'm sorry but RO....
 
Hahahahahaha! Won't people ever learn, stay away from iBurst, they are a bunch of crooks!
 
Mental-Tree said:
R00igev@@r, I appear to have been billed for my silver surfer, well my mom was because the account is still in her name :P Any way I just got a phone call from her and she was quite hysterical because R3500 onto of my monthly subscription was debited from her account. If you can look into this for me it will be appreciated.

@Signates, if you read this just check that you haven't been billed as well :rolleyes:
Click to expand...

Sorry, there has been an error at logistics. You were invoiced and @signates wasn't. I'll have the refund processed tomorrow.

Please apologize to your mum. Can I send her some chocs or some flowers?
 
Last edited:
Geez guys everybody makes mistakes. It's the way they resolve the issue that defines a good or bad company.

Well done rooi.

Sent from my GT-I9000 using MyBroadband Android App
 
Valis said:
Hahahahahaha! Won't people ever learn, stay away from iBurst, they are a bunch of crooks!
Click to expand...

I've received countless GB's of data free from my ISP, A modem valued at R3500, a reliable alternative to telkom and my mother will be receive a small gift to make up for the inconvenience which was sorted out very quickly. What has your ISP done for you?
 
Mental-Tree said:
I've received countless GB's of data free from my ISP, A modem valued at R3500, a reliable alternative to telkom and my mother will be receive a small gift to make up for the inconvenience which was sorted out very quickly. What has your ISP done for you?
Click to expand...

+1
 
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