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Question of the Day: Will you be watching the FIFA World Cup Final?
BitCo Consumer Review
- Thread starter Murmaider
- Start date
Pitbull
Verboten
Did you switch off the P2P on the download? Seems to be using P2P and not direct link.
I'm not sure how I would go about doing that with the launcher they provided.
Pitbull
Verboten
I know on most downloaders you have an option to switch off P2P. I know Blizzard and Origin has it. I have never tried to download Arma though. Will see if I can source something off the net.
Hi StormHorse,
Unfortunatly who ever gave you that info is miss informed and we (BitCo) need to take it up with individual.
all internet traffic flows through our core and counts towards the FUP, we would love to remove streaming from that count but technically its a lot harder then it sounds. so to assist we increased the time to hit the FUP for the trial users so you would be able to stream for longer before being FUP'd.
I hope that clears up any confusion.
Regards
Jarryd
I've looked everywhere. This is quite annoying!! Now I'll only be able to play tomorrow.
StormHorse
Active Member
- Joined
- Jun 22, 2008
- Messages
- 65
- Reaction score
- 0
I accept what you are saying, just not good practice to have something like that happen as I was under the impression from talking to this person (from what I can see in there sig on their email, is quite high up in the company) that it was not as you just stated.
I'm a bit frustrated with the service I am getting from Bitco. I was told that I have a signal, but that los was questionable because of a tree in my garden. I subsequently cut that tree down, sent the photos of proof and los through, but one week later no response. I tried various times to call them, left messages to phone me back. One time I got through, but got told they were waiting for the technician to look at the photos... but nothing so far. How long does it take for a technician to glance at a photo? All I can say is Eish! no man, I was so positive about Bitco.
Viashen
Well-Known Member
Hi jcheek
Having an expectation based on what was advertised is very valid. Else is it perhaps false advertising or a means of attracting customers and then once signed up to tell them "Sorry thats not possible even though we said we could" ?
Just my thought
jcheek
Expert Member
Hi jcheek
Having an expectation based on what was advertised is very valid. Else is it perhaps false advertising or a means of attracting customers and then once signed up to tell them "Sorry thats not possible even though we said we could" ?
Just my thought
Your viewpoint has merit, Viashen.
My point is that "HD Video" is not a very well defined thing in terms of bitrate - well over 10Mbps could be required, depending on source. That makes it inadvisable to use it as a measure of line performance, both from an ISP and customer perspective.
To put it differently : some "HD" sources might stream OK an a 5Mbps downlink. Others with higher-quality video/audio won't.
And any form of usage - streaming or otherwise - must obviously count towards line utilisation and may thus trigger throttling in terms of the FUP.
StormHorse
Active Member
- Joined
- Jun 22, 2008
- Messages
- 65
- Reaction score
- 0
I want to ask those that have the 10Mb/s connection, what quality stream are you achieving on say netflix with Bitco, specifically 720p, 1080 or 1080 super HD?
Hi Larryn,
Can you please PM us the pictures so we can compare to the initial report and potentially get a team out to redo the LOS and signal test
Thanks for your assistance
Mike
Hi Rajiv,
That's Great news!
Welcome to the network!
We look forward to your feedback once you are online
Mike
CriticalConsumer
Senior Member
I am unsure as to why people are so worried about the FUP...
I recently signed up with BitCo and I ordered a 5Mpbs service. The service was activated on the 17th Nov. Like everyone mentioned, installation team and installation is professional. As I stream all my content I have had to catch up on a lot of content for the 2-3 weeks that I waited.
Since Monday, I have had marathon sessions watching content at various hours of the day and night. In addition, I have used P2P for other downloads at various times during the day and night and found that P2P is best used when I am going to bed that way things work @ optimal speeds. In the morning, everything is downloaded without an issue.
My content streams in HD (if the stream is available in HD) without buffering. I use all the popular content providers (Hulu+, Netflix, YouTube etc.) and really cannot complain.
It is possible that I am on the trial of the new FUP...but I see no issues. The entire network uses a Metro-Ethernet WAN which is business grade. So the quality and performance is up there with a business link. The FUP policies (as mentioned by the BitCo rep) are the same for both Business and Home users.
The fact that the service is managed and has an SLA is unheard of for a home user - so keep this in mind and please DO NOT compare this with ADSL - this is a different technology altogether - it is Next Generation on a fibre backbone.
Also the planning, configuration, soak testing and activation of the link may seem like a pain in the neck - however; BitCo is following international best practise to ensure that packet loss and Bit Error Rate (BER) are kept to an absolute minimum. This does involve careful frequency planning to ensure no signal interference.
The fact that there is an upgrade to the core router (10Gbps) is also an indication that the demand is present for high data volumes and that BitCo is ensuring that they remain ahead of the curve of congestion / drop in performance and also ensuring that there is sufficient capacity to reduce the occasions FUP being applied - as capacity is not constrained.
So rather than complain and contemplate, ask for a trial if you are afraid of committing.In my opinion the FUP is VERY fair and the fact that BitCo are using our feedback is unheard of.
Just thought I would share my 2c.
I recently signed up with BitCo and I ordered a 5Mpbs service. The service was activated on the 17th Nov. Like everyone mentioned, installation team and installation is professional. As I stream all my content I have had to catch up on a lot of content for the 2-3 weeks that I waited.
Since Monday, I have had marathon sessions watching content at various hours of the day and night. In addition, I have used P2P for other downloads at various times during the day and night and found that P2P is best used when I am going to bed that way things work @ optimal speeds. In the morning, everything is downloaded without an issue.
My content streams in HD (if the stream is available in HD) without buffering. I use all the popular content providers (Hulu+, Netflix, YouTube etc.) and really cannot complain.
It is possible that I am on the trial of the new FUP...but I see no issues. The entire network uses a Metro-Ethernet WAN which is business grade. So the quality and performance is up there with a business link. The FUP policies (as mentioned by the BitCo rep) are the same for both Business and Home users.
The fact that the service is managed and has an SLA is unheard of for a home user - so keep this in mind and please DO NOT compare this with ADSL - this is a different technology altogether - it is Next Generation on a fibre backbone.
Also the planning, configuration, soak testing and activation of the link may seem like a pain in the neck - however; BitCo is following international best practise to ensure that packet loss and Bit Error Rate (BER) are kept to an absolute minimum. This does involve careful frequency planning to ensure no signal interference.
The fact that there is an upgrade to the core router (10Gbps) is also an indication that the demand is present for high data volumes and that BitCo is ensuring that they remain ahead of the curve of congestion / drop in performance and also ensuring that there is sufficient capacity to reduce the occasions FUP being applied - as capacity is not constrained.
So rather than complain and contemplate, ask for a trial if you are afraid of committing.In my opinion the FUP is VERY fair and the fact that BitCo are using our feedback is unheard of.
Just thought I would share my 2c.
CriticalConsumer
Senior Member
I am unsure as to why people are so worried about the FUP...
I recently signed up with BitCo and I ordered a 5Mpbs service. The service was activated on the 17th Nov. Like everyone mentioned, installation team and installation is professional. As I stream all my content I have had to catch up on a lot of content for the 2-3 weeks that I waited.
Since Monday, I have had marathon sessions watching content at various hours of the day and night. In addition, I have used P2P for other downloads at various times during the day and night and found that P2P is best used when I am going to bed that way things work @ optimal speeds. In the morning, everything is downloaded without an issue.
My content streams in HD (if the stream is available in HD) without buffering. I use all the popular content providers (Hulu+, Netflix, YouTube etc.) and really cannot complain.
It is possible that I am on the trial of the new FUP...but I see no issues. The entire network uses a Metro-Ethernet WAN which is business grade. So the quality and performance is up there with a business link. The FUP policies (as mentioned by the BitCo rep) are the same for both Business and Home users.
The fact that the service is managed and has an SLA is unheard of for a home user - so keep this in mind and please DO NOT compare this with ADSL - this is a different technology altogether - it is Next Generation on a fibre backbone.
Also the planning, configuration, soak testing and activation of the link may seem like a pain in the neck - however; BitCo is following international best practise to ensure that packet loss and Bit Error Rate (BER) are kept to an absolute minimum. This does involve careful frequency planning to ensure no signal interference.
The fact that there is an upgrade to the core router (10Gbps) is also an indication that the demand is present for high data volumes and that BitCo is ensuring that they remain ahead of the curve of congestion / drop in performance and also ensuring that there is sufficient capacity to reduce the occasions FUP being applied - as capacity is not constrained, unlike a "Pure Internet joy" company.
So rather than complain and contemplate, ask for a trial if you are afraid of committing. In my opinion the FUP is VERY fair and the fact that BitCo are using our feedback is unheard of.
Just thought I would share my 2c.
BTW: Here is my speedtest result as of right now.
www.speedtest.net/result/3927198600.png
I recently signed up with BitCo and I ordered a 5Mpbs service. The service was activated on the 17th Nov. Like everyone mentioned, installation team and installation is professional. As I stream all my content I have had to catch up on a lot of content for the 2-3 weeks that I waited.
Since Monday, I have had marathon sessions watching content at various hours of the day and night. In addition, I have used P2P for other downloads at various times during the day and night and found that P2P is best used when I am going to bed that way things work @ optimal speeds. In the morning, everything is downloaded without an issue.
My content streams in HD (if the stream is available in HD) without buffering. I use all the popular content providers (Hulu+, Netflix, YouTube etc.) and really cannot complain.
It is possible that I am on the trial of the new FUP...but I see no issues. The entire network uses a Metro-Ethernet WAN which is business grade. So the quality and performance is up there with a business link. The FUP policies (as mentioned by the BitCo rep) are the same for both Business and Home users.
The fact that the service is managed and has an SLA is unheard of for a home user - so keep this in mind and please DO NOT compare this with ADSL - this is a different technology altogether - it is Next Generation on a fibre backbone.
Also the planning, configuration, soak testing and activation of the link may seem like a pain in the neck - however; BitCo is following international best practise to ensure that packet loss and Bit Error Rate (BER) are kept to an absolute minimum. This does involve careful frequency planning to ensure no signal interference.
The fact that there is an upgrade to the core router (10Gbps) is also an indication that the demand is present for high data volumes and that BitCo is ensuring that they remain ahead of the curve of congestion / drop in performance and also ensuring that there is sufficient capacity to reduce the occasions FUP being applied - as capacity is not constrained, unlike a "Pure Internet joy" company.
So rather than complain and contemplate, ask for a trial if you are afraid of committing. In my opinion the FUP is VERY fair and the fact that BitCo are using our feedback is unheard of.
Just thought I would share my 2c.
BTW: Here is my speedtest result as of right now.
www.speedtest.net/result/3927198600.png
Last edited:
Hi Rajiv,
That's Great news!
Welcome to the network!
We look forward to your feedback once you are online
Mike
Thanks Mike, looking forward to BitCo net
Do you guys do soaking over the weekend? Would love to have it running by Sun/Monday.
CriticalConsumer
Senior Member
Thanks Mike, looking forward to BitCo net
Do you guys do soaking over the weekend? Would love to have it running by Sun/Monday.
You will most likely only be activated by Friday - takes a max of 7 days to soak test.