BitCo Consumer Review

Thanks Sparky

Holding thumbs that everything is fine. Can't even stream 240p youtube clips without buffering on mweb 4mb line
 
Site installation confirmed for next Friday.....yeeeeeehaaaaaahh
 
nelca said:
If you can only watch youtube or streaming for 1 hour and then it throttles you it is only a 2meg connection. Streaming is not abuse! Downloading can be seen as abuse maybe.

If you pay R900 then you expect to browse and view youtube at any time as much as you want and you expect that torrents will be shaped...what this forum is saying that you can do what you want for an hour and then you must wait so someone else can browse for and hour.????

I'm really interested in this service but before I sign a 2 year contract I want some clarity.. This is not available here or on the website.

Maybe Bitco can answer the question correctly for once.

Kind regards.
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I have the same problem, they see any utilisation as abuse

Even if you use 10% of your link but for say 6/7 hours or a bit more then you will get throttled

Now my situation is a bit different because i took my package when it stated "Uninterrupted HD Streaming" on the 5 MB package. How does one achieve Uninterrupted HD, well thats is a mystery.

Yip, you basically pay R900 for a 2MB line. and if you don't use the internet then you will get 5MB for a short while do quickly try squeeze in a HD movie perhaps

If you want a 5MB line, you need a 10MB package basically at a cost of R1699 if i remember correctly
 
After getting feedback from the technicians to say that they have clear line of sight, I got the following email response from BitCo's wireless team: "Unfortunately we cannot install your wireless link as there is no clear signal path to a highsite."

I am disappointed to say the least, I did not expect this response after the positive feedback from the technicians that did the site survey.
 
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Hello, do you have any plans to extend the wireless service to northern suburbs in Cape Town?
 
Just a heads up guys, It looks like Dark Fibre Africa is having some outages by Terra Co (JHB) which may or may not be affecting speeds for Bitco.
 
Murmaider said:
Are there any issues this morning, I'm battling to stream SD content without it stopping for buffering?
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Hi Murmaider

Very large storms with hail over Gauteng that did effect some high sites for a few minutes at a time. I believe the storms have passed and should be stable now.

Garth
 
Murmaider said:
Just a heads up guys, It looks like Dark Fibre Africa is having some outages by Terra Co (JHB) which may or may not be affecting speeds for Bitco.
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Yes we have received a notification regarding this. We shouldn't be effected as any single link fault will reroute.

Garth
 
So my LOS was done, I can see two towers, 1 i have a tree on my property that is 20 years old and with a 3m pole you would have a clear view of the tower. No other trees in the way. The second one is a clear view less than 2kms to each tower,. Good signal received, picture sent to boss, who says no install, he can see trees in the picture. I guess they don't want my money..
 
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Sidster said:
I ordered my 10 mb package 3 weeks ago and the link finally went in on on Tuesday. Now just waiting for the "soaking" period to be over.

The installation crew was excellent and went above and beyond. They actually told me my signal strength was excellent, one of the best they've seen -51db. Not sure why it would take 3 days to "soak" but I guess that's just how it goes.

I have one request though. I would like to take the provided linksys home router out of the equation. I have a Ubiquiti EdgeRouter PoE and 3 UniFi AP's that provide coverage to my whole property. I am happy with the provided Cisco smart switch however I don't want to go through yet another router to access the internet and have another WiFi station possibly interfering with my existing equipment.

Mike, please let me know if this is possible.
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Hi Garth, since you seem to be more active at the moment, can you reply?
 
Hi Sidster

Sorry about that, I thought I had replied to your post somewhere but clearly missed it.

You have to keep the Ethernet switch supplied but you can certainly replace the router we provide with your own. You can contact support and they will be able to email you the IP address details for your circuit.

Garth
 
DRI RR said:
So my LOS was done, I can see two towers, 1 i have a tree on my property that is 20 years old and with a 3m pole you would have a clear view of the tower. No other trees in the way. The second one is a clear view less than 2kms to each tower,. Good signal received, picture sent to boss, who says no install, he can see trees in the picture. I guess they don't want my money..
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Hi DRI RR,

Can you PM us your full name so we can pull the full report and signal test results and see why the team didn't install for you

There as certain technical factors that could affect the link quality so lets look at the report together and see if there is a way forward for you

Mike
 
Sidster said:
I have one request though. I would like to take the provided linksys home router out of the equation. I have a Ubiquiti EdgeRouter PoE and 3 UniFi AP's that provide coverage to my whole property. I am happy with the provided Cisco smart switch however I don't want to go through yet another router to access the internet and have another WiFi station possibly interfering with my existing equipment.
Click to expand...

On a related note : I have the same interest/concern.
I don't have BitCo yet, though I hope to consider it seriously one day. Waiting for coverage (and a better FUP :D )

Like Sidster, I have perhaps a fairly unique network setup that works well for me and which I wouldn't necessarily want to change. I would want the BitCo solution to fit into my existing network as a WAN port / internet gateway only.

Can BitCo, (or an existing user) outline what hardware BitCo supplies at the customer node ? I would assume that it's a Ubiquiti dish/receiver, a PoE injector and a router/switch; the last two possibly being in the same device. Can somebody fill me in on the details ?
Which of those are BitCo-critical, and why ?

Edit: Some nice pics (and an unintentional spin-off inventory list) here (thanks, No-Rules !)
 
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jcheek said:
On a related note : I have the same interest/concern.
I don't have BitCo yet, though I hope to consider it seriously one day. Waiting for coverage (and a better FUP :D )

Like Sidster, I have perhaps a fairly unique network setup that works well for me and which I wouldn't necessarily want to change. I would want the BitCo solution to fit into my existing network as a WAN port / internet gateway only.

Can BitCo, (or an existing user) outline what hardware BitCo supplies at the customer node ? I would assume that it's a Ubiquiti dish/receiver, a PoE injector and a router/switch; the last two possibly being in the same device. Can somebody fill me in on the details ?
Which of those are BitCo-critical, and why ?
Click to expand...

BitCo supplies one Cisco 8 port switch and a Linksys E900 WAN 4 port router with WiFi. All setting are preconfigured on the BitCo equipment including the IP you are allocated.

You cannot use any ports on the Cisco switch as they are all reserved for BitCo use. You can swap out the BitCo router to a brand of your choice and then attach that to your own / existing switch. Your would have to log a ticket with support in writing to do this though.

The equipment remains the property of BitCo.

In my scenario, I have a Netgear WAN WiFi router which I am planning to use instead of the Linksys supplied. I will be connecting all that to my internal Netgear GbE switch to handle the sharing of internet etc..
 
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