BlackBerry blank screen after upgrade?

pietpetoors

Well-Known Member
Joined
Jul 19, 2006
Messages
194
Reaction score
0
Location
Langebaan
How many of you have suffered a blank screen on your Blackberries after the latest upgrade at about 27 Feb 2015?

There is some glitch in the last update which leaves your screen blank.

See
http://btsc.webapps.blackberry.com/btsc/viewdocument.do;jsessionid=1BACBAD39147BF1669F8E34BF18EBB80?externalId=KB36766&sliceId=2&cmd=displayKC&docType=kc&noCount=true&ViewedDocsListHelper=com.kanisa.apps.common.BaseViewedDocsListHelperImpl

I'm not sure if its the same thing, but when I try replay video I've recorded I get a blank screen. Only then though
 
You can try and reinstall the OS. Remove your battery and then insert the USB cable and then open BB Desktop app. It will connect to your BB and then download the OS and reinstall it.
 
Top
Sign up to the MyBroadband newsletter
X