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you need to subscribe to bis through your provider , and its in no way free, its about R60 a month. go to the providers website they should have instructions there on how to obtain the bis service
its a lie that seems to be pretty popular with BB users, you will normaly hear somthing along the lines of "the only reason i got a BB is for the free internet" which is bs they got it to be cool
, in no situation i know of is bis free