blackberry - issues with attachments

newtoHD

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Feb 1, 2011
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Okay, I am hoping some of you techies can help me.

I have a BB Bold, and am making use of BES.

Problem is, I can hardly open any attachments (Pdf's, xlsx, docs etc) Most of the time it says that it "couldnt receive more." Not sure if there is a size limit - but I cant even open a 25k file.

I am also running a programme called documents to go ( which sometimes allows me to add formula's in excel). This programme sometimes allows me to "download" the file...but some msg about a large file....for info about fees associated with downloading large files...contact your wireless service provider or administrator etc"

Is this a common BB issue? Do I need to change the settings, or use a special app?

i really hope so, as my BB is really becoming a fustrating tool - or am I asking for too much?

I wont even mention the low battery capacity or the fact that the browsing times out more often than not?

Please help....

Anyone using iphone have similar issues?
 
Been having this problem since day 1

The attachment issue is recent.
Last attachment (PDF) I opened was on Thursday, about 1MB attachment.
But it is a general problem now, but could also be an issue on the BES server, perhaps reset it?
Maximum size attachments are 3/4MB.

As for battery and timeouts when browsing, welcome to BB.
 
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