BLACKBERRY STORM 9520 NETWORK PROBLEM!! PLS HELP!

rileenv

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I upgraded end of Feb to my Storm, from day 1, the network signal was bad, any phone call, made or received - i battle to hear the other person, its like a bad connection, i have noticed that even if my phone shows full bars on whichever network - 3G,2G, Edge, GPRS - the moment i call or answer a call, the network starts searching and does not lock on to the best tower. I changed from automatic to manual, it didnt make a difference. I called Vodacom CCare, they thought it was a handset problem and replaced it with a new one in the first week.

My 2nd new handset is now selective when it does exactly the same thing. Especially when the weather is acting up, doesn't matter where i am, the reception is so bad, i cannot hear a word anyone is saying. (vodacom, mtn, cell c, telkom - all calls!)

I have logged a service call to vodacom over the easter weekend and hope it is a tower strength issue in my area, but im not convinced it is.

May it be a setting on my phone that needs to change?

I have switched back to my LG for now, and have no problems.

Can anyone please help me, i dont want another phone, i just want to be able to make a call!
 
your problem is easily fixed by a simple firmware upgrade go to the blackberry site then click on suppoort and download the firmware for your operator and device from there
 
My bro in law had the same problems. First 2months was fine, then k@k started. He took it to vodacom and they said its a handset problem and gave him a 9700.
 
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