Brickbats to Autopage/Altech & MTN

GypsyRose

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Jan 16, 2010
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Regular occurrence of no mobile service for days at a time makes me think that Autopage-Altech and/or MTN do not care about their contract customers - not even those of 18 years standing.

This is the fourth month in a row that I have not had mobile service since Friday afternoon (today is Sunday afternoon) and there is little sign of service being restored - despite telephone calls and, yesterday morning, visits to the offices of both companies. I am greatly in credit on both cellphone usage and data so the problem does not lie with me.

Please, folks, think long and hard before selecting Autopage/Altech as your service provider, especially if you are on the MTN network. Neither seem to care two hoots about loyal customers. :mad: :( :mad: :(
 
Sorry to hear
But let's be honest... that thing called CUSTOMER SERVICE, has long departed South Africa...
Companies don't give a flying toss about the customer. They are just there to be milked like a Jersey cow!
 
Sorry to hear
But let's be honest... that thing called CUSTOMER SERVICE, has long departed South Africa...
Companies don't give a flying toss about the customer. They are just there to be milked like a Jersey cow!

Been saying that for years! I am so tired of always having to throw a scene and bitch about service! People just doesnt give a damn anymore, all they see it as a job and nothing else!
 
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