The_Unbeliever
Honorary Master
http://www.theregister.co.uk/2007/07/18/macbook_apple_support_hell/
Can you run a business using a MacBook? No, is my answer. My experience with a new MacBook, which turned out to be a complete and utter lemon, and my battle with Apple's derisory customer service nearly sent me bananas, lost me thousands of pounds worth of freelance journalism and consultancy work, and left me with a burn mark on my arm. This camel's back was truly broken.