Burst Geyser

marhsava

marhsava

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Okay , so I need some "experts" on this issue.

Is this a burst Geyser OR is it the thermostat/element that blew(maybe because of LS and caused this.

If the issue is caused by the thermostat/element then will replacing it solve the issue or I need a new geyser.

Video
 
B-1 said:
Phone your home insurance it should be covered under that.
Click to expand...
I did but they have a backlog with so many geyser claims so wondering if there is a quick fix hence changing the element/thermostat
 
marhsava said:
Okay , so I need some "experts" on this issue.

Is this a burst Geyser OR is it the thermostat/element that blew(maybe because of LS and caused this.

If the issue is caused by the thermostat/element then will replacing it solve the issue or I need a new geyser.

Video
Click to expand...
if thats a kwikhot there is a big gasket and a plastic cover held in by the nuts on bolts. isolate the power at db .drain the geyser ,the drain is at the bottom where the water inlet is .use a hose pipe .loosen the nuts when empty usually the gasket and cover break and leak .if you can see the broken gasket etc ,builders sells them and the covers ,if the gasket replace the element and thermostat at the same time ,its an hours job .take photos of all the pieces including element and thermostat before going off to do shopping
 
marhsava said:
I did but they have a backlog with so many geyser claims so wondering if there is a quick fix hence changing the element/thermostat
Click to expand...

Ask them if you can bring your own plumber in to repair because you cannot wait and if they will reimburse you. Thats what I did. Make sure the plumber takes photos and keeps the parts for the assessor if they request for it. Dont use a fly by night guy use a guy who does insurance jobs.

but ASK THE INSURER FIRST
 
soulie said:
if thats a kwikhot there is a big gasket and a plastic cover held in by the nuts on bolts. isolate the power at db .drain the geyser ,the drain is at the bottom where the water inlet is .use a hose pipe .loosen the nuts when empty usually the gasket and cover break and leak .if you can see the broken gasket etc ,builders sells them and the covers ,if the gasket replace the element and thermostat at the same time ,its an hours job .take photos of all the pieces including element and thermostat before going off to do shopping
Click to expand...

He has insurance if he tries to self repair and fails they will void the claim
 
RiaX said:
He has insurance if he tries to self repair and fails they will void the claim
Click to expand...
most insurance will only cover the geyser if burst .gasket is not covered unless you have electrical insurance as well ,usually extra R50 per month or so .its a quick and easy job .even for an electrician .yes im an electrician
 
if your with Santam they will want a plumbers report before anything happens ,so dont just replace .once the old geyser is out and changed they will ask for the serial number of the old and new geyser as well .no plumbers report before it gets fixed no payout .good luck finding a competant geyser mechanic at the moment .
 
if totally stuck just phone Drain Surgeon ,they will usually handle it all
 
soulie said:
if thats a kwikhot there is a big gasket and a plastic cover held in by the nuts on bolts. isolate the power at db .drain the geyser ,the drain is at the bottom where the water inlet is .use a hose pipe .loosen the nuts when empty usually the gasket and cover break and leak .if you can see the broken gasket etc ,builders sells them and the covers ,if the gasket replace the element and thermostat at the same time ,its an hours job .take photos of all the pieces including element and thermostat before going off to do shopping
Click to expand...
So there is a chance that the geyser doesn't need to be replaced?
 
marhsava said:
So there is a chance that the geyser doesn't need to be replaced?
Click to expand...
there is ,we replace those gaskets for customers daily .its an easy job .but if you dont feel up to it just call drain surgeon or book online and let them fix it .
 
but take pics first that gasket is for the big spiral element not the long thin one that screws into a socket
 
soulie said:
most insurance will only cover the geyser if burst .gasket is not covered unless you have electrical insurance as well ,usually extra R50 per month or so .its a quick and easy job .even for an electrician .yes im an electrician
Click to expand...

Most insurance covers the first hour of a plumber’s labour even without a further claim.

Since you said it’s an hours work then it would just be parts.
 
SauRoNZA said:
Most insurance covers the first hour of a plumber’s labour even without a further claim.

Since you said it’s an hours work then it would just be parts.
Click to expand...
Yip, had the thermostat give in on my one geyser. Insurance sent the plumber out, I just had to pay for the replacement part, they covered the call out and hour labour.
Most of them have the benefit, some call it "Home assist" or something similar.

Some insurers even have an optional cover for "maintenance of geysers" that would cover the thermostat, valves, element, etc as well.
 
marhsava said:
I did but they have a backlog with so many geyser claims so wondering if there is a quick fix hence changing the element/thermostat
Click to expand...
BS they have an issue because of their selectivity of repairers

Tekk them to foff and you expect immediate indemnity or you appoint a repairer and the pay them.

You need to work through a broker
 
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