Business Day article

buffalobill

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I had to smile (wryly) at these comments in BD today. What's always struck me is that Sentech's MyWireless pricing is based on Telkom's ADSL pricing ie what the market will bear. 128k MyWireless is R649 pm, 128k ADSL about R680 and, on top of that, add in extra ISP costs of R250 (something which is very hard to find in Telkom marketing literature). Clearly, Sentech has no real handle on what its real costs are. It's rich to hear the COO complain about Telkom pricing as being too expensive when it's own offering is not much cheaper. There can't be a better argument for more competition:

Sentech lambasts Telkom's pricing policies

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State-owned telecoms group wants to compete on Telkom's turf, and blames monopoly for SA's high international call costs
Political Correspondent

CAPE TOWN State-owned telecoms operator Sentech has lashed out at rival Telkom's monopoly on international telecommunications services , blaming it for SA's excessively high international call costs.

Sentech's attack yesterday signalled the start of tough battles over the proposed Convergence Bill, which aims to remove the restriction of operators to a particular type of technology.

Sentech, which has licences to operate as a carrier of carriers and offer broadband multimedia services, said that it would push for the widest possible convergence because it wanted to compete headon with Telkom in the international telecommunications market.

The operator called for the playing fields in the industry to be levelled and for the bill to allow operators to also be service providers

Sentech is now only able to facilitate the international calls of cellphone operators and not those of end-users.

Its multimedia service licence also prohibits it from offering voice over internet protocol.

Sentech is calling for the lifting of restrictions to lower prices and the abolition of Telkom's monopoly on infrastructure and voice services .

"The cost of telecommunications in SA is high," Sentech chief operating officer Gladwin Marumo said when he addressed the National Council of Provinces' select committee on labour and public enterprises yesterday.

"We believe it can be cheaper."

Call-centre rates in SA were more expensive than in outsourcing rival India, he said.

Marumo said Sentech was also hobbled by Telkom's refusal to allow it to use its submarine fibreoptic cable for international calls at an affordable rate.

Telkom charged retail rates for its facilities and was harming the country with its high prices, he said.

The cable issue was a major source of conflict between the two companies as Telkom's pricing forced Sentech to rely on the costly US and European satellite services .

Marumo said Sentech's business case was "very depressed" as it had to pay for its satellite usage in dollars while charging in rands for its satellite services.

The issue would be raised with the Independent Communications Authority of SA, which is empowered to regulate the relationship between operators and the prices charged for the use of their infrastructure and services, he said.

Marumo also said that revisions to the Telecommunications Amendment Act in April this year had addressed the issue of prices by declaring Sentech a public operator, so obliging Telkom to charge it wholesale prices.

But Telkom had failed to comply with this requirement, he said.

Marumo emphasised the urgent need for SA to digitise its television and radio network, saying this was being held back because of the communications department's failure to formulate a national digitisation policy which would include provisions on how analogue viewers could migrate to a digital system.

"Everybody agrees about digitisation, but there is a policy vacuum," Marumo said.

Digit isation would create room for other television channels and rad io stations to lower transmission costs considerably.

Marumo outlined the success of Sentech's video conferencing and telemedicine services, saying it planned to extend its internet laboratories at Gauteng schools to other provinces.
Jun 24 2004 06:52:31:000AM Linda Ensor Business Day 1st Edition



I have an inferiority complex. But it's only a little one.
 
Think I understand why ProAsm once said something about 'none of this would be a problem if the SNO had been launched on time'. Telkom charges hugely inflated prices for access to SAT-3, so much so that it would have been cheaper for the SNO to license bandwidth from Telecom Namibia's portion of SAT-3 than from Telkom. Sentech probably wanted to get SAT-3 BW from/via the SNO. So perhaps Sentech's problem is partially caused by Telkom: they can't *afford* enough bandwidth, and for some reason or another can't or won't purchase more satelite BW "in the meantime" from IS. Telkom is now illegally still trying to charge them retail prices for international BW. So Sentech are caught between a rock and a hard place, their customers on one end crying for BW, and their should-be supplier Telkom on the other illegally refusing to give them affordable BW.

BTW, our local telecomms costs are <b>400%</b> higher than India's, and is currently the ONLY factor preventing SA from seriously competing with India in the currently huge outsourcing call-center business. In other words, Telkom's greed is very literally and very directly costing this country THOUSANDS of jobs as well as a lot of valuable potential foreign income. Meanwhile back in parliament, all our government can do is keep "making plans" ... in the "coming months" they will "unveil a plan" to deregulate local telecomms. All they do is talk, plan, talk, plan, talk, plan ... all talk and no action.
 
<blockquote id="quote"><font size="1" face="Verdana, Arial, Helvetica" id="quote">quote:<hr height="1" noshade id="quote">All they do is talk, plan, talk, plan, talk, plan ... all talk and no action.<hr height="1" noshade id="quote"></blockquote id="quote"></font id="quote">

Sounds pretty much like Sentech too, so no loss there... Actually, perhaps that should be "all talk and litigation"...


<center><h6> MyWireless <s>Hacks</s> Tweaks & Tech Info || Have you checked the fawking FAQ? <br /> <font color="red">Tired of bad Service? Want to compare speeds? We at least listen...</font id="red"></h6></center>
 
It seems to me Sentech have also now had enough of Telkom's pricing. But when MyADSL says these things we get merely referred to a Markinor Survey and a list of other excuses. I now can see what’s Sentech's problem. They have offered a service they can't afford to give. Pity that the consumer gets the brunt of it. They will either have to raise prices or ICASA or the State should resolve the SAT3 issue. Telkom bought into SAT3 when it was still a public company enjoying state protection and paying no taxes. In theory all the people of SA paid for the SAT3 cable which Telkom is claiming as its own domain. Technically correct but flawed. Maybe Sentech should challenge the SAT3 usage and take the state to task about it arguing that it should have been declared public domain or whatever their Bowfillan people can dream up. Meanwhile ICASA should rule Telkom to change it's ROI on the SAT3 cable to 15 or 20 years instead of the 3 or so years Telkom are budgeting for. This would bring relief to the beleaguered customers.

My2c.


<b><hr noshade size="1"></b><font size="2"><font color="red"><b>You can take Telkom out of the Post Office but you can't take the Post Office out of Telkom.</b></font id="red"></font id="size2">
 
Or they could admit the mistake publicly, reduce the package expectations and the related pricing....

If the customer base is given feedback and options they tend to be far more accepting.

R
 
But is the local infrastructure enough to handle the throughput of thousands of users sucking up the internet at once. This was one of Podos comments on another thread. A very convincing argument to say the least, but most probably very true.

<b><hr noshade size="1"></b><font size="2"><font color="red"><b>You can take Telkom out of the Post Office but you can't take the Post Office out of Telkom.</b></font id="red"></font id="size2">
 
Is bandwidth expensive?

I can’t doubt what you say as I am not involved in the JINX or CINX so I have only this forum. But one thing I will say is, never say ..." There IS enough local peering and capacity...". Maybe today. What about tomorrow?
Take a good read at Podos comments and it reflects a good network we have but could be easily strangled by thousands of consumers all connecting their ADSL and hammering the system. But read for yourself. He even suggests that it’s because of our local inadequacies, that Telkom implements the cap. I am assuming that Sentech is also using Telkom's network.

<b><hr noshade size="1"></b><font size="2"><font color="red"><b>You can take Telkom out of the Post Office but you can't take the Post Office out of Telkom.</b></font id="red"></font id="size2">
 
Isn't most traffic going Internationally anyway.

I have a feeling that there is more than enough Intl bandwidth...routing is the issue.

-&lt;-&lt;-&lt;-&lt;-&lt;-&lt;-&lt;-&lt;-&lt;-&lt;-&lt;-&lt;-&lt;-&lt;-&lt;-&lt;-&lt;-&lt;-&lt;-&lt;-&lt;-&lt;-&lt;-&lt;-&lt;-&lt;-&lt;-&lt;-&lt;-&lt;-&lt;-&lt;-&lt;-&lt;-&lt;-&lt;-&lt;-&lt;-&lt;-&lt;-&lt;-&lt;-&lt;

When the only tool you own is a hammer, every problem begins to resemble a nail.
Abraham Maslow
 
<blockquote id="quote"><font size="1" face="Verdana, Arial, Helvetica" id="quote">quote:<hr height="1" noshade id="quote"><i>Originally posted by TheRoDent</i>
<br />Sentech might be bleating about the cost of international bandwidth, but it is quite obviously NOT the reason why we are having such crappy speeds locally.
<hr height="1" noshade id="quote"></blockquote id="quote"></font id="quote">
True. The speed problems don't seem dependent on local vs international at all. And since local BW is relatively cheap, then it probably really is just a technical problem somewhere, in which case we probably aren't talking about economic motivations for not fixing the problem. Which then seems quite puzzling actually, as to why they aren't fixing it. I mean, honestly, IP networks are not rocket science, they aren't some mystical 'black box' that nobody understands housed in another dimension and with no means to analyse and debug - there are bazillions of well-run IP networks all over the world. If you have problems you hire clued up guys to maintain and debug your network, and install whatever new/different equipment is necessary, and so on. How hard is this? Who in the real world goes on for months unable to even find a problem like this? Perhaps they haven't hired a single technical guy (apart from ProAsm). That's the impression I get, because their network isn't *that* huge and complicated, and surely even just a few tech guys spending <b>three months</b> looking at it should have figured it out by now. Personally, if I were them, I'd hire Rodent on contract to come check out the network.
 
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