Business Solutions Consultant

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Business Solutions Consultant Job Details - Click Here

Cape Town, South Africa CipherWave
CipherWave, a Johannesburg based Cloud and Internet Service Provider, is looking for a Business Solutions Consultant with a strong understanding of the Information Technology (IT), Internet Service Provider (ISP) and Telecommunications industry, along with a solid foundation in the ISP, IT and Information Communications Technology (ICT) sales environment, to join their team. This person must have a strong client engagement ability and strong communication skills, with a minimum of three years’ experience in the Information Technology industry and specifically from a business consultancy environment. The primary responsibility of this role is to develop and implement plans and tactics across 3 key dimensions:

• New customer engagement.
• New business development.
• Overall managing of the sales pipeline process and administration.

KEY PERFORMANCE AREAS

• Prospect for potential new customers through making cold calls, canvasing and through any other means to engage and meet with new prospects.
• Engage with prospects and take them through the sales cycle until the point where the business is won.
• Active lead generation and qualification process as well as overall Sales Pipeline Management to execute the sale.
• Provide analysis, advice and solutions for organisations that need to develop or improve their connectivity, communication, storage data or software systems.
• Handle objections by clarifying, emphasizing agreements and working through differences to a positive conclusion. Use a variety of styles to persuade or negotiate appropriately.
• Prepare proposals and presentations to clients.
• Initiate sales plans and coordinate actions/ tactics to influence the market.
• Identify marketing opportunities by understanding organization IT business requirements.
• Proactively develop and improve products and services with the Managing Director and Technical team.
• Monitor market intelligence within the industry in terms of product development, new projects, competitive activity, new customers, etc.
• Researching new types of business/ products/ services with an emphasis on identifying gaps (existing and/ or expected) in the mitigation of needs of potential clients (existing and/ or new ones) in order to attract new customers, penetrate existing markets, create new markets.
• Understand the company’s goal and mission and to continually strive and reach KPIs and sales targets as set out by the company/ management and the Sales Team Leader.

DESIRED SKILLS
The market is very competitive and requires high levels of resilience, persistence and competiveness.

• Networking skills.
• Prospecting.
• Closing skills.
• Motivation for sales.
• Sales planning.
• Market knowledge.
• Professionalism.
• Strong client engagement skills.
• Excellent communication and presentation skills.
• Ability to gather and understand customer IT Business requirements and present to a technical team.
• Patient and independent.
• Self-motivated and target driven.

EXPERIENCE AND REQUIREMENTS

• Minimum of 3 years’ sales experience within the IT/ ISP/ ICT industry.
• Knowledge of IT, Internet and Cloud services.
• Knowledge of Microsoft business solutions.
• Own transport (valid driver’s license).