I see many people that used to be happy on the r250 rain package but now they are cursing and are unhappy because they moved to the unlimited 24/7 lol. If something works, do not change it. Lesson learnt. I am happy on my 250pm package and i am not switching to the 24/7 one.
I'd have to say that if they are complaining, it is because there is NO DIFFERENCE between R250 and the 24/7 service. It is advertised as though it is an upgrade, but everyone will be let down.
In March I was having the worst experience with my R250 connection thus far (one year in) as there was no signal at all. When I eventually got someone in Chat to assist - it took them an hour going through their scripts - to take my word on the problem. Their eventual reply; "Oh, yes, I see that your tower is down. The engineers are working on it."
Thinking that I might be able to "upgrade" as per the advertising, I queried the difference between the 4G packages and EVENTUALLY got the response of: "
If you have already experienced the 4G unlimited (o)ff-peak, then you will now what the outcome would be with the new sim".
... meaning that the only benefit of "upgrading" is to get access during the 18:00 - 23:00 window. You will see NO performance increase (or rather their intention is not to improve anything), so our individual experience will vary as normal.
I'm still considering changing to the 24/7 one, just for the extra hours.
