BYOD Vodacom FTTH on Vumatel

[DavidKinnes]

So I've had Vodacom FTTH install with Vumatel and now I want to use my own router. I managed to get my PPPOE username and password but that does not seem to work. I tried setting the MAC address on the routers WAN port to match the Vodacom router but still no luck. I've been supplied the Vodafone-H-500-s router has anyone successfully been able to replace that with their own router?

 

[BouncyNinja]

Vuma Arial or trenched?

 

[Sinbad]

Why for the love of all that's holy would you take an excellent FNO like Vumatel and then handicap them with a Vodacom account?

 

[BouncyNinja]

Either way, you can, but it doesn’t end well, get off vodacom as quick as you can

 

[WAslayer]

I really hope you did not sign a two year contract with Vodacom...

 

[BouncyNinja]

I’ve been battling with them for 3 days now, my director was with them, and we jumped every hoop to cancel, they have now suspended his service , but haven’t released the line so we can move. Vodacom is seriously the worst isp I have ever had to deal with

 

[DavidKinnes]

Vuma Arial or trenched?

Trenched

 

[Sinbad]

Trenched

Vuma trenched does not have PPPoE.

You should just set your router up to be a DHCP client on its wan port. You will need to match the mac address of their router, or ask them to release the bind for that router so yours can grab the IP.

 

[BouncyNinja]

Trenched

Then, vuma box into the wan port of your own device, that’s how I did it, but don’t expect vodacom to deliver any “support” as they can see their device

 

[DavidKinnes]

Vuma trenched does not have PPPoE.

You should just set your router up to be a DHCP client on its wan port. You will need to match the mac address of their router, or ask them to release the bind for that router so yours can grab the IP.

Thanks! fantastic, I'm working on the new router already!

 

[BouncyNinja]

but seriously, get off vodacom, it will end in ulcers

 

[DavidKinnes]

but seriously, get off vodacom, it will end in ulcers

Its via my company account so not always that easy, different kind of ulcers ...

 

[Mr M]

but seriously, get off vodacom, it will end in ulcers

On a month to month package with Vodacom.
I know of their slow support and lack of feedback but haven't has issues with the fibre product itself.

What should I be aware of?

 

[BouncyNinja]

On a month to month package with Vodacom.
I know of their slow support and lack of feedback but haven't has issues with the fibre product itself.

What should I be aware of?

even on month to month, if you want to cancel, you in for a hefty cancellation fee

Also , its not really uncapped, they hit you with stupidly low FUP policies

 

[Mr M]

even on month to month, if you want to cancel, you in for a hefty cancellation fee

Also , its not really uncapped, they hit you with stupidly low FUP policies

I believe the cancellation fee is applicable only if you cancel within 12 months. This is to recoup the cost of the "free" router that we normally get.
The FUP is 2.5TB - haven't used more than 500GB pm so I'm ok on that front.
Right now there is no other provider in my area so not much of a choice.