Cable Fixed ?

[Mananger]

Does anyone know if the cable that was broke has been fixed ? I should have been fixed yesterday. Raid Night Wednesday for me so i hope it is sorted

 

[Fulmine]

Have you PM'ed Shaun ?

 

[ryandicks]

Yes please I hope the cable is fixed as it is also my raid night.

 

[D34M0n7]

I don't think there was a problem with the cable to begin with, was probably another one of iBurst's lies to keep their customers 'contained'. My iBurst connection and many other people I know who have/have had iBurst always had problems with the connection.

For a year now I have been constantly complaining and contacting their customer service, each time getting another story about whats wrong and every single one revolved around it not being their fault but someone else's fault, like me, the customer or some other random thing.

Don't let iBurst lie to you, phone and email them every day, spam them constantly put the pressure on, tell everyone you know that the service is ****, that should put pressure on them hopefully and they should start worrying about their reputation and actually start helping their customers.

 

[iBurst]

Hi guys


Please note that this cable problem was brought to my attention by a forumnite. I have received no news as yet.

L3 is not reporting anything out. Anyone got a inside thread there for us?

Please let us know.


Thanks

 

[Sting]

Is he not referring to the Telkom fibre that was damaged last week?

 

[labratza]

what cable problem is this? the Telkom one that was cut last week by "accident"

 

[iBurst]

Sorry guys.

Let me clarify.


This is a undersea cable fault at level 3 in the Europian arena. No S.A. party has a say in the fix of this. This is a upstream X 3 route giving issues.

 

[diegoa]

I will see if I can get news from Level3 again, hopefully they will respond to me, they asked me last time not to contact them directly.

MTNBusiness (Verizon) is still working very well at the moment, not had a single problems yet.

 

[avert]

jeeeez, everyone calm down!

avert chants iburst mantra :"everything is working as expected.....everything is working as expected.....everything is working as expected....."

 

[Sylas]

Well, I don't know about you guys, but my connection seems fine. 400-500ms on normal iBurst. 250-350ms using gamemax.