Call Center manager
Requirements: A Bachelor’s degree or National Diploma in Information Technology , ITIL certificate 2-3 years experience in IT Service Delivery, Project Management Skills , experience in a management position Duties / Functions: – Provide advice and guidance on service delivery matters and improvements – Ensure the alignment of service delivery strategy with the overall DHA [...]
Requirements: A Bachelor’s degree or National Diploma in Information Technology , ITIL certificate 2-3 years experience in IT Service Delivery, Project Management Skills , experience in a management position Duties / Functions: – Provide advice and guidance on service delivery matters and improvements – Ensure the alignment of service delivery strategy with the overall DHA [...]