Call Centre Agent; (Night Shift)
KNOWLEDGE / EXPERIENCE REQUIRED: • N+ , A+ • 1 year minimum experience • Call centre experience • Trouble shooting • Problem solving KEY PERFORMANCE AREAS: • Assist clients telephonically and via email. First line support • Ensure that quality customer service is given at all times • Logging of all calls and assigning them [...]
KNOWLEDGE / EXPERIENCE REQUIRED: • N+ , A+ • 1 year minimum experience • Call centre experience • Trouble shooting • Problem solving KEY PERFORMANCE AREAS: • Assist clients telephonically and via email. First line support • Ensure that quality customer service is given at all times • Logging of all calls and assigning them [...]