Sign up with GoogleI received a mail from MBB inviting me to share my issues. I have tried to capture them quickly and concisely
Our problem stems from ongoing faults with a very old exchange that is constantly congested.
http://www.broadbandstats.co.za/exchange.php?exch_id=WCSB01&campaign=true -The actual exchange
Personally we have always had issues with our ADSL it is completely random and basically due to a flooded exchange, we had our line replaced by telkom and we even got a new modem to eliminate the possibility of the issue being on our side.
Currently we are in our last month of using openweb, a company i really liked using but the services did not work well in our area, and we are going to switch to afrihost mostly because they have an IPC close by.
I ran this tracert now when the internet is behaving.
C:\Users\BLANK>tracert Telkom.co.za
Tracing route to Telkom.co.za [196.43.22.222]
over a maximum of 30 hops:
1 1 ms 1 ms <1 ms
2 6 ms 6 ms 6 ms
0.129]
3 10 ms 10 ms 10 ms
4 8 ms 8 ms 8 ms
5 11 ms 10 ms 13 ms
6 8 ms 9 ms 8 ms
7 9 ms 9 ms 9 ms
8 51 ms 55 ms 53 ms
9 86 ms 91 ms 88 ms
10 87 ms 90 ms 92 ms
11 92 ms 91 ms 95 ms
12 83 ms 78 ms 76 ms
Trace complete.
I also copied the attenuation and signal to noise from our modem
UP DWN
SNR Margin:13.5 12.0 db
Line Attion: 29.5 16.5 db
Data Rate: 6144 640 kbps
Max Rate: 8864 1072 kbps
the data rate and max rate look a bit fictitious.
I hope I have provided enough data, anyone else in my area is invited to post here as well please. And if you work for telkom I would be especially glad to have a chat about why I'm paying for a 10 meg line and getting 4.
-Chris, Camps Bay
Our problem stems from ongoing faults with a very old exchange that is constantly congested.
http://www.broadbandstats.co.za/exchange.php?exch_id=WCSB01&campaign=true -The actual exchange
Personally we have always had issues with our ADSL it is completely random and basically due to a flooded exchange, we had our line replaced by telkom and we even got a new modem to eliminate the possibility of the issue being on our side.
Currently we are in our last month of using openweb, a company i really liked using but the services did not work well in our area, and we are going to switch to afrihost mostly because they have an IPC close by.
I ran this tracert now when the internet is behaving.
C:\Users\BLANK>tracert Telkom.co.za
Tracing route to Telkom.co.za [196.43.22.222]
over a maximum of 30 hops:
1 1 ms 1 ms <1 ms
2 6 ms 6 ms 6 ms
0.129]
3 10 ms 10 ms 10 ms
4 8 ms 8 ms 8 ms
5 11 ms 10 ms 13 ms
6 8 ms 9 ms 8 ms
7 9 ms 9 ms 9 ms
8 51 ms 55 ms 53 ms
9 86 ms 91 ms 88 ms
10 87 ms 90 ms 92 ms
11 92 ms 91 ms 95 ms
12 83 ms 78 ms 76 ms
Trace complete.
I also copied the attenuation and signal to noise from our modem
UP DWN
SNR Margin:13.5 12.0 db
Line Attion: 29.5 16.5 db
Data Rate: 6144 640 kbps
Max Rate: 8864 1072 kbps
the data rate and max rate look a bit fictitious.
I hope I have provided enough data, anyone else in my area is invited to post here as well please. And if you work for telkom I would be especially glad to have a chat about why I'm paying for a 10 meg line and getting 4.
-Chris, Camps Bay