Can someone please explain?

[Imagine101011]

Ok this is a moot point, but I am still curious. Last year Telkom did the speed upgrade on my line, I lost connection for a while until a nice (he really was) Tech came and told me that my Billion wireless modem wouldn't work with the new speeds (not syncing) and plugged his modem in and it worked. Who am I to argue? So I bought a spiffy new D-Link and voila I was back on line enjoying high latency and terrible ping rates again. So I took my modem to my folks, who also had the their speed upgrade done and realised, hang on, they have a the same billion and it works, so I tried my old modem there and it connected. They scored as they are now the owners of a wireless billion modem that isn't locked to a certain company, that, like Voldemort, shall not be named. What I don't get is why. Why should it work on their line and not mine? Spite or the universe just saying "You need to upgrade boyo"? Or is it something far more sinister?

 

[psion]

Ok this is a moot point, but I am still curious. Last year Telkom did the speed upgrade on my line, I lost connection for a while until a nice (he really was) Tech came and told me that my Billion wireless modem wouldn't work with the new speeds (not syncing) and plugged his modem in and it worked. Who am I to argue? So I bought a spiffy new D-Link and voila I was back on line enjoying high latency and terrible ping rates again. So I took my modem to my folks, who also had the their speed upgrade done and realised, hang on, they have a the same billion and it works, so I tried my old modem there and it connected. They scored as they are now the owners of a wireless billion modem that isn't locked to a certain company, that, like Voldemort, shall not be named. What I don't get is why. Why should it work on their line and not mine? Spite or the universe just saying "You need to upgrade boyo"? Or is it something far more sinister?

Post your SNR and Attenuation values. I bet they are really "shizer" considering you have high latency. Some routers just sync easier than others when your values are on teetering on the edge.

 

[envo]

It sounds like, even though the tech's router connected, that you probably didn't keep it connected for very long after. The breaks may be intermittend because of line noise etc. One thing I've found (with ooooold phone installations, with the 3 prong metal connector still) is that there could be build up on there causing noise on the line too.

I doubt your line is stable at the higher speed though, so they could try pushing your sync speed down a bit (which should happen automatically)

 

[lilggg]

Might be something to do with the exchange?

 

[Avenue]

I had the exact same thing happening to me. guy came out and tested with his modem and it worked perfectly. a week later mine was fine. It may just be an intermittent fault with the modem.