Cancel A contract

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broken1

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What is the best/easiest way to cancell a contract?

I have a contract with MTN SP, I use it for outgoing calls only, so the number means nothing to me (it's usually hidden anyways). I wanted a Nokia N80 which was R989 on Mycall100 upgrade in August, but MTN didn't have stock. The price is now R2056 on Mycall100 and NOW they have stock. To me that's unethical, and bad business practice. They didn't have stock, doubled the price and now they do. I won't deal with people who behave like this. In fact, I should actually report them for false advertising the phone when they didn't have stock (Not one of the outlets, or the midrand warehouse)

What is the best way to go about cancelling the contract? My 24 months ends in december, so I'll cancel it effective then.
 
You need to give a months notice as standard business practise so write them a letter and fax or email before November stating you are cancelling on the expiry of your current contract or it will go on a month to month contract, call the relevant department and confirm they have recieved it if not tell them to hold on while you fax it and ask them plz to send you something in writing in reciept of your letter. It sounds more complicated but this way they cannot claim they havent recieved comunication from you.
Hopefully number portability will be running by then and you still keep your number.
 
Gunny said:
You need to give a months notice as standard business practise so write them a letter and fax or email before November stating you are cancelling on the expiry of your current contract or it will go on a month to month contract, call the relevant department and confirm they have recieved it if not tell them to hold on while you fax it and ask them plz to send you something in writing in reciept of your letter. It sounds more complicated but this way they cannot claim they havent recieved comunication from you.
Hopefully number portability will be running by then and you still keep your number.
Click to expand...

Couldn't care less about the number. I just want them to stop taking my money :-)

BTW, if you are planning on number porting DO NOT CANCELL YOUR CONTRACT!!! You need to approach your new service providor so that they can "take over" the number before the contract is cancelled!
 
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