Cancel CellC LTE Contract 20+20(Night time)

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Bubble-oh7

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How can I cancel this contract.
I had it for 6 months and the service worked "ok/bearable" until last month.
I stream all my services and from a month ago a struggle to Surf. Last night I had and Upload of 0.83kbs previous readings were 3Mb,2Mb, and 7Mb. When comparing that to IS/RAIN service in same device, I got 20Mb, 23Mb, 25Mb, 27Mb during the same time period. I would also appear my data Usage has increased. I am sure this is because of the "retries and Rebuffering".
CellC please can you cancel this service so that I can move to another provider that is willing to give me the service I pay for.

Thank you.
ZeroSixOne7687027.
 
Last edited:
Bubble-oh7 said:
How can I cancel this contract.
I had it for 6 months and the service worked "ok/bearable" until last month.
I stream all my services and from a month ago a struggle to Surf. Last night I had and Upload of 0.83kbs previous readings were 3Mb,2Mb, and 7Mb. When comparing that to IS/RAIN service in same device, I got 20Mb, 23Mb, 25Mb, 27Mb during the same time period. I would also appear my data Usage has increased. I am sure this is because of the "retries and Rebuffering".
CellC please can you cancel this service so that I can move to another provider that is willing to give me the service I pay for.

Thank you.
ZeroSixOne7687027.
Click to expand...

Pick up the phone and call them. If you have a cell c contract, the call is free. That is the only way you can cancel a contract currently, AFAIK the shop has to phone them while you are there anyway, might as well save yourself a trip and just phone
 
R299 PM. Deal is still available but I wouldnt take it as thus far it has has cost my me closer to R400 PM. Rather take the Mweb or Axess deal for 50GB at R350pm.
 
Dont have a CellC Phone and dont want to spend 1c more "on them".
I would also like to know my "consumer rights" in terms of Cancellation. i.e. if they dont provide a service do I ahve to continue with the contract? I still have R600 left. i.e. to get out of the contract. I must want to give them back their crappy Pocket Router and cancle this service...
 
Bubble-oh7 said:
R299 PM. Deal is still available but I wouldnt take it as thus far it has has cost my me closer to R400 PM. Rather take the Mweb or Axess deal for 50GB at R350pm.
Click to expand...

How about Vodacom 20GB + 20GB at R329 pm?
 
Bubble-oh7 said:
Dont have a CellC Phone and dont want to spend 1c more "on them".
I would also like to know my "consumer rights" in terms of Cancellation. i.e. if they dont provide a service do I ahve to continue with the contract? I still have R600 left. i.e. to get out of the contract. I must want to give them back their crappy Pocket Router and cancle this service...
Click to expand...

CPA is not really being upheld as its overwhelmed. How about ICASA, last time I fought Telkom they seemed awake and issued reference numbers etc and I won against Telkom. Not sure of current ICASA status or if they dosed off again.
 
Bubble-oh7 said:
How can I cancel this contract.
I had it for 6 months and the service worked "ok/bearable" until last month.
I stream all my services and from a month ago a struggle to Surf. Last night I had and Upload of 0.83kbs previous readings were 3Mb,2Mb, and 7Mb. When comparing that to IS/RAIN service in same device, I got 20Mb, 23Mb, 25Mb, 27Mb during the same time period. I would also appear my data Usage has increased. I am sure this is because of the "retries and Rebuffering".
CellC please can you cancel this service so that I can move to another provider that is willing to give me the service I pay for.

Thank you.
ZeroSixOne7687027.
Click to expand...

Good luck. They took 7 months and couldn't fix my piss poor signal last year. Luckily I was on a prepaid deal and have sinced signed up with Telkom.
 
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